KB Article | Forcepoint Support

Problem Description

If you are prompted for a new admin password, it may be because spaces were entered as part of the password during proxy installation.

Resolution

Several limitations apply to the Content Gateway Manager 'admin' password.

  • The password must be 15 characters or fewer.
  • To create a strong password (recommended), use 8 or more characters, with at least 1 each of the following: capital letter, lower-case letter, number, special character.
In addition, the password cannot contain the following special characters:
  • space
  • $ (dollar symbol)
  • : (colon)
  • ` (backtick; typically shares a key with tilde, ~)
  • \ (backslash)
  • " (double-quote)



Keywords: content gateway; proxy; password; login; prompt; limitation; restriction

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