Users from a known location are prompted for credentials
- Article Number: 000003658
- Products: Forcepoint Web Security Cloud
- Version: All versions
- Last Published Date: July 15, 2020
Notes & Warnings
Additional search terms: Why doesn't my Web-enabled application work?
While on our corporate network, end users are prompted to log in. This is true for end users using a PAC file as well as end users using the chained proxy deployment. Our corporate site is listed as a Proxied Connection, so Cloud service knows our location from its external IP address.
If our users are coming from a known location, then why is Cloud service requiring them to login?
There are a few possibilities as to why end users are prompted to provide login credentials.