KB Article | Forcepoint Support

Problem Description

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported
C: Certified

Enterprise and Security Suite Suites

Platform/Operating System

Version6.3.3, 6.3.2, 6.3.16.3, 6.2, 6.1.1, 6.15.5.2, 5.5.1, 5.55.25.15.0.1,5.0
Windows (32 bit)
2003 Server, Standard or EnterpriseCCCCC 
2003 Server, Standard or Enterprise, SP1CCCC  
2003 Server, Standard or Enterprise, R2C     
2000 Server, SP2   CCC
2000 Server, SP3 or laterCCCCCC
NT Server, 4.0 SP 6a    CC
Linux
Red Hat Linux 7.1     C
Red Hat Linux 8    CC
Red Hat Linux 9CCCCC 
Red Hat Enterprise Linux 3: AS, ES, and WSCCCC  
Red Hat Enterprise Linux 4: AS, ES, and WSCC    
Solaris
Solaris 2.6 with ALL following patches applied: 105181-22, 105210-32, 105401-28, 105529-09, 105568-18, 105591-09, 105755-08, 107733-08    CC
Solaris 2.7 with ALL following patches applied: 106541-12, 109104-03, 107544-03, 106980-11, 106938-04, 106950-11, 106327-08    CC
Solaris 8  CCCC
Solaris 9, with current patchesCCCCCC
Solaris 10, with current patchesCC    

Directory Services

Version6.3.3, 6.3.2, 6.3.16.3, 6.2, 6.1.1, 6.15.5.2, 5.5.1, 5.55.25.15.0.1,5.0
Directory Services
Active DirectoryCCCC  
NTLM DirectoryCCC   
Novell eDirectory 8.51 or laterCCCC  
LDAP Directory   CC 
Sun Java System Directory Server 4.2 and 5.2   C  
Databases
MSDE 2000CCC   
SQL Server 2000CCC   
SQL Sever 2005 (Workgroup, Standard, Enterprise 64 bit edition)C     
MySQL 5.0C     
MySQL 4.0.x or 4.1 C    

Enterprise Reporter

Platform/Operating System

Version6.3.3, 6.3.2, 6.3.16.3, 6.2, 6.1.1, 6.15.5.2, 5.5.1, 5.55.25.15.0.1,5.0
Windows (32 bit)
2003 Server, Standard or EnterpriseCCCCC 
2003 Server, Standard or Enterprise, SP1CC    
2003 Server, Standard or Enterprise, R2C     
2000 Server, SP2   CCC
2000 Server, SP3 or laterCCCCCC
2000 Server, Advanced Server SP1CCCCCC
NT Server, 4.0 SP 6a     C
XP Professional   C C
2000 Professional   CCC

Enterprise Reporter for Unix Log Server

Platform/Operating System

Version6.3.16.3, 6.2, 6.1.1, 6.15.5.2, 5.5.1, 5.55.2
Linux
Red Hat Linux 9CCCC
Red Hat Enterprise Linux 3: AS, ES, and WSCCCC
Red Hat Enterprise Linux 4: AS, ES, and WSCC  
Solaris
Solaris 8  CC
Solaris 9, with current patchesCCCC
Solaris 10, with current patchesCC  
Databases
MySQL v4.0 or v4.1CC  

Express

Platform/Operating System

Version1.01.0 (pre-installed)
Windows (32 bit)
2003 Server, Standard or Enterprise, SP1 or laterC 
2003 Server, Standard or Enterprise, R2 or laterC 
HP Compaq dc5700 C
HP ProLiant DL320 G5 C

Client Policy Manager / Client Application Manager

Platform/Operating System

Version6.3.1, 6.36.26.1.1, 6.15.5.2.1, 5.5.2, 5.5.1, 5.55.25.1
Windows (32 bit)
2003 Server, Standard or Enterprise   CCC
2003 Server, Standard or Enterprise, SP1CCC   
2000 Server, SP2     C
2000 Server, SP3 or laterCCCCCC
NT Server, 4.0 SP 6a   CCC

Databases

Version6.3.1, 6.36.26.1.1, 6.15.5.2.1, 5.5.2, 5.5.1, 5.55.25.1
SQL 7, SP3 or later   CCC
SQL 2000, SP2   CCC
SQL 2000, SP3   CCC
SQL 2000, SP3a or laterCCC   
SQL 2005C     

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