KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 7.8.x, review the Web Security and Web Filter Certified Product Matrix.

For additional information, see:


  • S: Supported
  • C: Certified

Platform/Operating System

Windows 64-bit
2019, Datacenter EditionS       
2019, Standard EditionC       
2016, Datacenter EditionSS      
2016, Standard EditionCCCC    
2012, R2 Datacenter Edition CCCCCCC
2012, R2 Standard EditionCCCCCCCC
2012 Server, Standard  SSSSSSS
2008 Server R2, Standard & Enterprise SP1  CCCCCC
2008 Server R2, Standard & Enterprise  SSSSSS
Linux 64-bit
Red Hat Enterprise Linux 7.7 & CentOS 7.7C       
Red Hat Enterprise Linux 7.6 & CentOS 7.6C       
Red Hat Enterprise Linux 7.5 C      
Red Hat Enterprise Linux 7.4 CC     
Red Hat Enterprise Linux 7.3 CCC    
Red Hat Enterprise Linux 7.2  SCC   
Red Hat Enterprise Linux 7.1   SSCC 
Red Hat Enterprise Linux 7.0   SSCCC
Red Hat Enterprise Linux 6.9 CC     
Red Hat Enterprise Linux 6.8  SCC   
Red Hat Enterprise Linux 6.7   SS   
Red Hat Enterprise Linux 6.6   SS   
Red Hat Enterprise Linux 6.5   SSSSS
Red Hat Enterprise Linux 6.4      SS
Red Hat Enterprise Linux 6.3       S
Red Hat Enterprise Linux 6.2       S
Red Hat Enterprise Linux 6.1       S
Red Hat Enterprise Linux 6.0       S

Directory Services

Microsoft Active Directory
Active Directory 2019C       
Active Directory 2016CCC     
Active Directory 2012 R2CCCCCCC 
Active Directory 2012 CCCCCCC
Active Directory 2008 R2S SSSSSC
Active Directory 2008  SSSSSS
Active Directory 2003     SSS
Novell eDirectory
8.8SSSSSSSS (SP7 certified)
Sun Java Directory / Oracle DSEE
Oracle 11gSSSSSSSS

Log Databases

Microsoft SQL Server
2017 Express ++CC      
2016 SP1 Express ++  C     
2014 SP1 CCCSCC 
2014 SSSSCC 
2012 SP2 * CCCSSSC
2012 SP1 * SSSSSSS
2012 * SSSSSSS
2008 R2 Express SP2 ** ++ CCCCCCC
2008 R2 SP3*  SSSCC 
2008 R2 SP2*  SSSSSC
2008 R2 SP1*  SSSSSS
2008, SP4     CC 
2008, SP3 *     SSC
2008, SP2 *     SSS
2008, SP1 *     SSS
2008 *     SSS
* All editions are supported except Web, Express, and Compact; all service packs are supported; and both 32-bit and 64-bit are supported, excluding IA64.
** Microsoft SQL Server 2008 R2 Express Edition is only supported as the internal database when it has been installed using the TRITON installer.
++  The supported version of SQL Express is bundled in and should be installed using the Forcepoint Security Installer (for Windows).

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