KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported (browser should work with release)
C: Certified (browser is officially supported)


Virtual Appliance Release History 

VersionRelease DateForcepoint Cloud Security
8.5February 28, 2018Forcepoint Web Security
Forcepoint Email Security
8.4July 31, 2017Forcepoint Web Security
​Forcepoint Email Security
8.3December 19, 2016TRITON AP-WEB
TRITON AP-EMAIL


Virtual Appliance Release History - Hypervisor

Hypervisor8.58.48.3
VMware ESXi 6.5CC 
VMware ESXi 6.0CC 
VMware ESXi 5.5CCC

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