KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported (browser should work with release)
C: Certified (browser is officially supported)


Virtual Appliance Release History 

VersionRelease DateForcepoint Cloud Security
8.5.3December 20, 2018Forcepoint Web Security
Forcepoint Email Security
8.5February 28, 2018Forcepoint Web Security
Forcepoint Email Security
8.4July 31, 2017Forcepoint Web Security
​Forcepoint Email Security
8.3December 19, 2016TRITON AP-WEB
TRITON AP-EMAIL


Virtual Appliance Release History - Hypervisor

Hypervisor8.5.38.58.48.3
VMware ESXi 6.5CCC 
VMware ESXi 6.0CCC 
VMware ESXi 5.5SCCC

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