KB Article | Forcepoint Support

Problem Description

Before You Get Started

What's the difference between a Patch, an Upgrade, and a Recovery Image?
  • The key difference is that patches and upgrades are designed to preserve your settings. Recovery images erase all software modules, all data, and all settings, and then restore the appliance to factory settings.
  • Patches include minor corrections to one or more modules. They preserve your client information, filtering policies, customized configuration settings, and data. Patches update the software modules, while retaining your custom filtering information. Patches typically do not require an update to components that are running off the appliance (such as the Manager and Log Server).
  • Upgrades move your software modules to a new major or minor version that includes enhancements. An Upgrade preserves your client and policy information, as does a Patch. However, an Upgrade requires that all components running off the appliance (such as the Manager and Log Server) be upgraded to a compatible version.
  • Recovery Images erase all software modules, all data, and all settings, and then restore the appliance to factory settings. Each appliance model has recovery images designed for that model
Determine the version of your V-Series Appliance:
  • To display version information on the V-Series, open the appliance console.
  • To see the Appliance Version and Hardware Platform model, go to Configuration > General > System Information
  • To see the version information for each software module, go to Configuration > General > Module Information
Keep all components running off the appliance at a compatible version, to ensure that filtering can occur. When software module versions are not compatible throughout the network, software behavior is unpredictable. Various error messages may appear. Filtering may not occur or may be compromised.

Back up your data and policies, and make note of your configuration settings, before applying any new version.

V-Series Release History by Version and Model

  • The table indicates releases supported by each V-Series model.
  • The data cell indicates the introduction of the model.
  • Dual mode is supported unless otherwise indicated.
  • Before upgrading, always read the Release Notes.
Appliance VersionAppliance Model
 V20000 G1V10000 G4 R2V10000 G4V10000 G3 R2V10000 G3V10000 G2 R2V10000 G2V10000 G1V5000 G4V5000 G3V5000 G2 R2V5000 G2
8.5.0C (Forcepoint Web Security)
S (Forcepoint Email Security)
CCCC   CCC 
8.4.0 CCCC   CCC 
8.3.0 CCCCC*  CCC 
8.2.0 CCCCC  CCC 
8.1.0  CCCC  CCC 
8.0.1  CCCC  CCC 
8.0.0  CCCC  CCC 
7.8.4  CfCCCC* CCfCC*
7.8.3  CfCCCC  CfCC
7.8.2  CfCCCC  CfCC
7.8.1  Cf
July, 2015
CCCC  C
April, 2015
CC
7.7.3    CfCCC*,s  CC
7.7.0    Cf
Feb., 2013
Cf
Aug., 2011
CCs  CC
* Last release | w Web mode only | s Single mode only | f Factory image only; no upgrade patch available

Patches and Upgrades (latest version at top)

8.5.0 Forcepoint Web Security, Forcepoint Email Security, and Forcepoint URL Filtering

Release DateFebruary 28, 2018
Upgrade from these prior versionsVersion 8.1 and above can directly upgrade to 8.5.0.

To view the V-Series upgrade instructions, click here.
Forcepoint Modules running off the Appliance must be at this version8.5.0
Forcepoint Web Security Module on Appliance8.5.0

To view the latest Forcepoint Web Security Release Notes, click here.
Network Agent Module on Appliance8.5.0

To view the latest Forcepoint Web Security Release Notes, click here.
Content Gateway Module on Appliance8.5.0

To view the latest Forcepoint Web Security Release Notes, click here.
Forcepoint Email Security Module on Appliance8.5.0

To view the latest Forcepoint Email Security Release Notes, click here.
Forcepoint Security Manager and reporting components (Windows only)8.5.0

To view the latest Forcepoint Security Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 2.7.0 or BIOS 2.9.0
V5000 G3 - BIOS 1.1.4 or BIOS 1.4.0
V5000 G4 - BIOS 2.0.8 or BIOS 2.4.3
V100000 G3 - BIOS 2.0.22 or BIOS 2.5.1
V10000 G4 - BIOS 2.4.2 or BIOS 2.7.1
V10000 G4 R2 - BIOS 1.3.7
V20000 G1 - BIOS 1.3.7
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V5000 G4 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionThese patches upgrade components on a V-Series appliance from v7.8.4 or above to the latest v.8.4.0. Off-box Forcepoint Security Manager must be at version 8.5.0.
 

v8.4.0 Forcepoint Web Security [V5000 G4, V5000 G3, V5000 G2 R2, V10000 G4, V10000 G3 R2, V10000 G3 R1]
v8.4.0 Forcepoint Email Security [V5000 G4, V5000 G3, V5000 G2 R2, V10000 G4, V10000 G3 R2, V10000 G3 R1]​
v8.4.0 Forcepoint URL Filtering [V5000 G4, V5000 G3, V5000 G2 R2]

Release DateJuly 31, 2017
Upgrade from these prior versionsv7.8.4 and above can directly upgrade to v8.4.0.

To view the V-Series upgrade instructions, click here.
Forcepoint Modules running off the Appliance must be at this version8.4.0
Forcepoint Web Security Module on Appliance8.4.0

To view the latest Forcepoint Web Security Release Notes, click here.
Network Agent Module on Appliance8.4.0

To view the latest Forcepoint Web Security Release Notes, click here.
Content Gateway Module on Appliance8.4.0

To view the latest Forcepoint Web Security Release Notes, click here.
Forcepoint Email Security Module on Appliance8.4.0

To view the latest Forcepoint Email Security Release Notes, click here.
Forcepoint Security Manager and reporting components (Windows only)8.4.0

To view the latest Forcepoint Security Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 2.7.0 or BIOS 2.9.0
V5000 G3 - BIOS 1.1.4 or BIOS 1.4.0
V5000 G4 - BIOS 2.0.8 or BIOS 2.4.3
V10000 G2 R2 - BIOS 2.1.15
V10000 G3 - BIOS 2.0.22 or BIOS 2.5.1
V10000 G4 - BIOS 2.4.2 or BIOS 2.7.1
V10000 G4 R2 - BIOS 1.3.7
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V5000 G4 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionThese patches upgrade components on a V-Series appliance from v7.8.4 or above to the latest v.8.4.0. Off-box Forcepoint Security Manager must be at v8.4.0.

v8.3.0 TRITON AP-WEB, Web Filter & Security, TRITON AP-EMAIL and TRITON AP-DATA [V5000 G4, V5000 G3, V5000 G2 R2]
v8.3.0 TRITON AP-WEB and TRITON AP-EMAIL [V10000 G4, V10000 G3 R2, V10000 G3, V10000 G2 R2]

Release DateDecember 19, 2016
Upgrade from these prior versionsv7.8.4 and above can directly upgrade to v8.3.0.

To view the V-Series upgrade instructions, click here.
TRITON Modules running off the Appliance must be at this version8.3.0
TRITON Web Protection Module on Appliance8.3.0

To view the latest TRITON Web Protection Solutions Release Notes, click here.
Network Agent Module on Appliance8.3.0

To view the latest TRITON Web Protection Solutions Release Notes, click here.
Content Gateway Module on Appliance8.3.0

To view the latest TRITON Web Protection Solutions Release Notes, click here.
TRITON AP-EMAIL Module on Appliance8.3.0

To view the latest TRITON AP-EMAIL Release Notes, click here.
TRITON Management Console and reporting components (Windows only)8.3.0

To view the latest TRITON APX Solutions Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 2.7.0 or BIOS 2.9.0
V5000 G3 - BIOS 1.1.4 or BIOS 1.4.0
V5000 G4 - BIOS 2.0.8 or BIOS 2.4.3
V10000 G2 R2 - BIOS 2.1.15
V10000 G3 - BIOS 2.0.22 or BIOS 2.5.1
V10000 G4 - BIOS 2.4.2 or BIOS 2.7.1
V10000 G4 R2 - BIOS 1.3.7
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V5000 G4 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionThese patches upgrade components on a V-Series appliance from v7.8.4 or above to the latest v.8.3.0. Off-box TRITON Management console must be at v8.3.0.

v8.2.0 TRITON AP-WEB, Web Filter & Security, TRITON AP-EMAIL and TRITON AP-DATA [V5000 G4, V5000 G3, V5000 G2 R2] 
v8.2.0 TRITON AP-WEB and TRITON AP-EMAIL [V10000 G4, V10000 G3 R2, V10000 G3, V10000 G2 R2]

Release DateApril 29, 2016
Upgrade directly from these prior versions7.8.4, 8.0.0, 8.0.1, 8.1.0
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version8.2.0
Web Protection Module8.2.0
To view the latest Web Protection Solutions Release Notes, click here.
Network Agent Module on appliance8.2.0
Content Gateway Module on appliance8.2.0
To view the latest Content Gateway Release Notes, click here.
TRITON AP-EMAIL module on appliance8.2.0
To view the latest TRITON AP-EMAIL Release Notes, click here.
TRITON ManagerThe TRITON Manager (the management and reporting console) must be at version 8.2.0.
TRITON Manager must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4 or BIOS 1.4.0
V10000 G2 R2 - BIOS 6.1.0 or BIOS 2.1.15
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.x or 8.0.x to 8.1.0 to 8.2.0. Off-box TRITON management console must be at version 8.2.0.
To download the 8.2.0 patch, click here.
See the V-Series Appliance Upgrade guide located here.
To view the 8.2.0 Release Notes, click here.

v8.1.0 TRITON AP-WEB, Web Filter & Security, TRITON AP-EMAIL and TRITON AP-DATA [V5000 G4, V5000 G3, V5000 G2 R2] 
v8.1.0 TRITON AP-WEB and TRITON AP-EMAIL [V10000 G4, V10000 G3 R2, V10000 G3, V10000 G2 R2]

Release DateOctober 21, 2015
Upgrade directly from these prior versions7.8.1, 7.8.2, 7.8.3, 7.8.4, 8.0.0, 8.0.1
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version8.1.0
Web Protection Module8.1.0
To view the latest Web Protection Solutions Release Notes, click here.
Network Agent Module on appliance8.1.0
Content Gateway Module on appliance8.1.0
To view the latest Content Gateway Release Notes, click here.
TRITON AP-EMAIL module on appliance8.1.0
To view the latest TRITON AP-EMAIL Release Notes, click here.
TRITON ManagerThe TRITON Manager (the management and reporting console) must be at version 8.1.0.
TRITON Manager must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4 or BIOS 1.4.0
V10000 G2 R2 - BIOS 6.1.0 or BIOS 2.1.15
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.x or 8.0.x to 8.1.0. Off-box TRITON management console must be at version 8.1.0.
To download the 8.1.0 patch, click here.
See the V-Series Appliance Upgrade guide located here.
To view the 8.1.0 Release Notes, click here.

v8.0.1 TRITON AP-WEB, Web Filter & Security, TRITON AP-EMAIL and TRITON AP-DATA [V5000 G4, V5000 G3, V5000 G2 R2] 
v8.0.1 TRITON AP-WEB and TRITON AP-EMAIL [V10000 G4, V10000 G3 R2, V10000 G3, V10000 G2 R2]

Release Date01-June-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions8.0.0
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version8.0.1
Web Protection Module8.0.1
To view the latest Web Protection Solutions Release Notes, click here.
Network Agent Module on appliance8.0.1
Content Gateway Module on appliance8.0.1
To view the latest Content Gateway Release Notes, click here.
TRITON AP-EMAIL module on appliance8.0.1
To view the latest TRITON AP-EMAIL Release Notes, click here.
TRITON ManagerThe TRITON Manager (the management and reporting console) must be at version 8.0.1.
TRITON Manager must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4
V10000 G2 R2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 8.0.0 to 8.0.1. Off-box TRITON management console must be at version 8.0.1.
To download the 8.0.1 patch, click here.
See the V-Series Appliance Upgrade guide located here.
To view the 8.0.1 Release Notes, click here.

v8.0.0 TRITON AP-WEB, Web Filter & Security, TRITON AP-EMAIL and TRITON AP-DATA [V5000 G4, V5000 G3, V5000 G2 R2] 
v8.0.0 TRITON AP-WEB and TRITON AP-EMAIL [V10000 G4, V10000 G3 R2, V10000 G3, V10000 G2 R2]

Release Date02-February-2015
For V5000 G3: 01-April-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions7.8.4, 7.8.3, 7.8.2, 7.8.1
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version8.0.0
Web Protection Module8.0.0
To view the latest Web Protection Solutions Release Notes, click here.
Network Agent Module on appliance8.0.0
Content Gateway Module on appliance8.0.0
To view the latest Content Gateway Release Notes, click here.
TRITON AP-EMAIL module on appliance8.0.0
To view the latest TRITON AP-EMAIL Release Notes, click here.
TRITON ManagerThe TRITON Manager (the management and reporting console) must be at version 8.0.0.
TRITON Manager must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Manager Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4
V10000 G2 R2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 R2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.x to version 8.0.0.
Off-box TRITON management console must be at version 8.0.0.

To download the 8.0.0 patch, click here.
To view the 8.0.0 Release Notes, click here.

v7.8.4 Web Security [V5000 G4, V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2 (V10000 in dual mode only)]
v7.8.4 Web Security Gateway / Anywhere and Email Security Gateway / Anywhere [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2]

Release Date26-August-2014
For V5000 G3: 01-April-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions7.8.3, 7.8.2, 7.8.1
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version8.0.0
Web Security Module7.8.4
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.8.4
Content Gateway Module on appliance7.8.4
Data Security Suite components integrated in the Content Gateway module are at 7.8.3, which is compatible with the Web DLP portion of Data Security Suite 7.8.4, if subscribed.
Sites running Web Security Gateway Anywhere, or Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 or 2012 64-bit server. The TRITON console must be at version 7.8.4.
To view the latest Content Gateway Release Notes, click here.
Email Security Gateway module on appliance7.8.4
To view the latest Email Security Gateway Release Notes, click here.
TRITON Unified Security Center7.8.4
The TRITON Unified Security Center (the management and reporting console) must be at version 7.8.4.
TRITON Unified Security Center must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Unified Security Center Release Notes, click here.
BIOS CompatibilityV5000 G2 R2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4
V10000 G2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 R2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.x to version 7.8.4.
Off-box TRITON management console must be at version 7.8.4.

To download the 7.8.4 patch, click here.
To view the 7.8.4 Release Notes, click here.

v7.8.3 Web Security [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2, (V10000 in dual mode only)]
v7.8.3 Web Security Gateway / Anywhere and Email Security Gateway / Anywhere [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2]

Release Date27-May-2014
For V5000 G3: 01-April-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions7.8.2, 7.8.1
See the V-Series Appliance Upgrade guide located here.
Web Security modules running off the appliance must be at this version7.8.3
Web Security Module7.8.3
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.8.3
Content Gateway Module on appliance7.8.3
Sites running Web Security Gateway Anywhere, or Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 or 2012 64-bit server. The TRITON console must be at version 7.8.3.
To view the latest Content Gateway Release Notes, click here.
Email Security Gateway module on appliance7.8.3
To view the latest Email Security Gateway Release Notes, click here.
TRITON Unified Security Center7.8.3
The TRITON Unified Security Center (the management and reporting console) must be at version 7.8.3.
TRITON Unified Security Center must be installed on a Windows 2008 or 2012 64-bit server.
To view the latest TRITON Unified Security Center Release Notes, click here.
BIOS CompatibilityV5000 G2 - BIOS 1.1.1 or BIOS 2.7.0
V5000 G3 - BIOS 1.1.4
V10000 G2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.x to version 7.8.3.
Off-box TRITON management console must be at version 7.8.3.

To download the 7.8.3 patch, click here.
To view the 7.8.3 Release Notes, click here.

v7.8.2 Web Security [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2 (V10000 in dual mode only)]
v7.8.2 Web Security Gateway / Anywhere and Email Security Gateway / Anywhere [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2]

Release Date25-February-2014
For V5000 G3: 01-April-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions7.8.1
Web Security modules running off the appliance must be at this version7.8.2
Web Security Module on appliance7.8.2
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.8.2
Content Gateway Module on appliance7.8.2
Data Security Suite components integrated in the Content Gateway module are at 7.8.2, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.8.2, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 or 2012 64-bit server. The TRITON console must be at version 7.8.2.
To view the latest Content Gateway Release Notes, click here.
To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance7.8.2
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only)7.8.2
The TRITON console v7.8.2 must be installed off-box [on a Windows 2008 or 2012 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008 or 2012] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components.
To view the TRITON console Release Notes, click here.
BIOS CompatibilityV5000 G2 - BIOS 1.2.1
V5000 G3 - BIOS 1.1.4
V10000 G2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4 or BIOS 2.0.22
V10000 G4 - BIOS 1.0.2
RAID Firmware CompatibilityV5000 G2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance from version 7.8.1 to version 7.8.2.
Off-box TRITON management console must be at 7.8.2. Data Security Management Server must be at version 7.8.2, if subscribed. Email Security Gateway requires TRITON console v7.8.2.

To download the 7.8.2 patch, click here.
To view the 7.8.2 Release Notes, click here.

v7.8.1 Web Security [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2 (V10000 in dual mode only)]
v7.8.1 Web Security Gateway / Anywhere and Email Security Gateway / Anywhere [V5000 G3, V5000 G2, V10000 G4, V10000 G3, V10000 G2]

Release Date22-October-2013
For V5000 G3: 01-April-2015
For V10000 G4: 01-July-2015
Upgrade directly from these prior versions7.7.0, 7.7.3
Web Security modules running off the appliance must be at this version7.8.1
Web Security Module on appliance7.8.1
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.8.1
Content Gateway Module on appliance7.8.1
Data Security Suite components integrated in the Content Gateway module are at 7.8.0, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.8.0, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.8.1.
To view the latest Content Gateway Release Notes, click here.
To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance7.8.0
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only)7.8.1
The TRITON console v7.8.1 must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. The TRITON console must be at version 7.8.1.
To view the TRITON console Release Notes, click here.
BIOS CompatibilityV5000 G2 - BIOS 1.2.1
V5000 G3 - BIOS 1.1.4
V10000 G2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4
V10000 G4 - BIOS
RAID Firmware CompatibilityV5000 G2 - RAID not applicable
V5000 G3 - RAID not applicable
V10000 G2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
V10000 G4 - 25.2.2-0004
DescriptionPatch: Moves all modules on the appliance to version 7.8.1.
Off-box TRITON management console must be at 7.8.1. Data Security Management Server must be at version 7.8.0 or later, if subscribed. Email Security Gateway requires TRITON console v7.8.1.

To download the 7.8.1 patch, click here.
To view the 7.8.1 Release Notes, click here.

v7.7.3 Web Security [V5000 G2; V10000 G2 & V10000 G3 in dual mode only]
v7.7.3 Web Security Gateway / Anywhere and Email Security Gateway / Anywhere [V5000 G2, V10000, V10000 G2, V10000 G3]

Release Date18-January-2013
Upgrade directly from these prior versions7.6.0, 7.6.2, 7.6.5, 7.6.7, 7.7.0
Web Security modules running off the appliance must be at this version7.7.3
Web Security Module on appliance7.7.3
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.7.3
Content Gateway Module on appliance7.7.3
Data Security Suite components integrated in the Content Gateway module are at 7.7.3, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.7.3, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.7.3.
To view the latest Content Gateway Release Notes, click here.
To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance7.7.3
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only)7.7.3
The TRITON console v7.7.3 must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. The TRITON console must be at version 7.7.3.
To view the TRITON console Release Notes, click here.
BIOS CompatibilityV5000 G2 - BIOS 1.2.1
V10000 G2 - BIOS 6.1.0
V10000 G3 - BIOS 1.2.4
RAID Firmware CompatibilityV5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 or 6.2.0-0013
V10000 G2 - 6.2.0-0013
V10000 G3 - 21.0.2-0001
DescriptionPatch: Moves all Web security modules on the appliance to version 7.7.3.
Off-box TRITON management console must be at 7.7.3. Data Security Management Server must be at version 7.7.3 or later, if subscribed. Email Security Gateway requires TRITON console v7.7.3.

To download the 7.7.3 patch, click here.
To view the 7.7.3 Release Notes, click here.

v7.7.0 Web Security [V5000 G2; V10000 G2 in dual mode only]
v7.7.0 Web Security Gateway / Anywhere - [V5000 G2, V10000, V10000 G2]
v7.7.0 Email Security Gateway / Anywhere [V5000 G2, V10000 G2]

Release Date02-July-2012
Upgrade directly from these prior versions7.6.0, 7.6.1, 7.6.2, 7.6.5
Web Security modules running off the appliance must be at this version7.7.0
Web Security Module on appliance7.7.0
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance7.7.0
Content Gateway Module on appliance7.7.0
Data Security Suite components integrated in the Content Gateway module are at 7.7.0, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.7.0, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.7.0.
To view the latest Content Gateway Release Notes, click here.
To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance7.7.0
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only)7.7.0
The TRITON console v7.7.0 must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. The TRITON console must be at version 7.7.0.
To view the TRITON console Release Notes, click here.
BIOS CompatibilityV5000 G2 - BIOS 1.2.1 or BIOS 1.1.1
V10000 - BIOS 2.5.0
V10000 G2 - BIOS 2.1.15 or BIOS 6.1.0
RAID Firmware CompatibilityV5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 and 6.2.0-0013
V10000 G2 - 6.2.0-0013
DescriptionPatch: Moves all Web security modules on the appliance to version 7.7.0.
Off-box TRITON management console and Data Security Management Server must be at version 7.7.0 or later, if subscribed. Email Security Gateway requires TRITON console v7.7.0.

To download the 7.7.0 patch, click here.
To view the 7.7.0 Release Notes, click here.

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