KB Article | Forcepoint Support

Problem Description

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported
C: Certified

Operating System Support

Apple iOS
iOS 5.0C
iOS 5.0.1C
iOS 5.1C
iOS 5.1.1C
iOS 6.0C
iOS 6.0.1C
iOS 6.1C
iOS 6.1.3C
iOS 6.1.4C
iOS 7.0C
iOS 7.0.1/7.0.2C
iOS 7.0.3C
iOS 7.0.4/7.0.6C
iOS 7.1C
iOS 7.1.1S
iOS 7.1.2C
iOS 8.1C
iOS 8.1.1S
iOS 8.2C
iOS 8.3S
Android 4.0.2N/A
Android 4.0.3N/A
Android 4.0.4N/A
Android 4.1N/A
Android 4.2N/A
Android 4.3N/A
Android 4.3.1N/A
Android 5.0N/A
Android 5.1N/A
Android 5.1.1N/A

AirWatch Console

AirWatch 7.3N/A
AirWatch 7.4N/A
AirWatch 8.0N/A

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