KB Article | Forcepoint Support

Problem Description

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported
C: Certified

Resolution

Forcepoint Security Manager (Formerly TRITON Management Server)
Operating System Support
Versions8.48.38.2.x8.1.x8.0.x7.8.x7.7.x7.6.x
32-bit
Windows 2003 Server, R2 *       C
Windows 2008 Server, Standard or Enterprise **      C 
64-bit
Windows 2008 Server, Standard or Enterprise, R2  CCCCCC
Windows 2008 Server, Standard or Enterprise, R2 SP1CCCCC   
Windows 2012 Standard EditionCCCCCC  
Windows 2012 Standard Edition, R2CCCCCC  
Windows 2016 Server, Standard or EnterpriseC       
* Available for Data and Web Solutions
** Available for Web Solutions Only

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