KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 8.0.0, review the Web Security Gateway Certified Product Matrix.

For additional information, see:

Problem Description

Reference:
  • S: Supported
  • C: Certified

Platform / Operating System

Windows (64-bit)

Version8.5.38.5.08.4.08.3.08.2.08.1.08.0.1
2016, Standard EditionCCC    
2012 R2, Standard & Datacenter EditionsCCCCCCC
2012, Standard EditionSSSSSSS
2008 R2, Standard & Enterprise SP1 CCCCCC
2008 R2, Standard & Enterprise SSSSSS

Linux (64-bit)

Version8.5.38.58.48.38.28.18.0.1
Red Hat Enterprise Linux 7.5C      
Red Hat Enterprise Linux 7.4CC     
Red Hat Enterprise Linux 7.3SCC    
Red Hat Enterprise Linux 7.2 SCC   
Red Hat Enterprise Linux 7.1  SS   
Red Hat Enterprise Linux 7.0  SS   
Red Hat Enterprise Linux 6.9CC     
Red Hat Enterprise Linux 6.8 SCC   
Red Hat Enterprise Linux 6.7  SSS  
Red Hat Enterprise Linux 6.6  SSS  
Red Hat Enterprise Linux 6.5  SSSSS
Red Hat Enterprise Linux 6.4    SSS
Red Hat Enterprise Linux 6.3      S
Red Hat Enterprise Linux 6.2      S
Red Hat Enterprise Linux 6.1      S
Red Hat Enterprise Linux 6.0      S
Content Gateway ONLY
Red Hat Enterprise Linux 7.5C      
Red Hat Enterprise Linux 7.4CC     
Red Hat Enterprise Linux 7.3SCC    
Red Hat Enterprise Linux 7.2 SCS   
Red Hat Enterprise Linux 7.1  SS   
Red Hat Enterprise Linux 7.0  SS   
Red Hat Enterprise Linux 6.9CC     
Red Hat Enterprise Linux 6.8 SCC   
Red Hat Enterprise Linux 6.7 - kernel 2.6.32-573  SSC  
Red Hat Enterprise Linux 6.6 - kernel 2.6.32-504  SSCC 
Red Hat Enterprise Linux 6.5 - kernel 2.6.32-431  SSCCC
Red Hat Enterprise Linux 6.4 - kernel 2.6.32-358     CC
Red Hat Enterprise Linux 6.3 - kernel 2.6.32-279      S
* Content Gateway supports only specific update releases of Red Hat versions due to kernel module dependencies.

Directory Services

Version8.5.38.58.48.38.28.18.0.1
Microsoft Active Directory
Active Directory 2016CC     
Active Directory 2012 R2CCCCCC 
Active Directory 2012CCCCCCC
Active Directory 2008 R2 SSSSSC
Active Directory 2008 SSSSSS
Active Directory 2003    SSS
Novell eDirectory
8.8SSSSSCC
8.7SSSSSSS
Oracle DSEE
Oracle 11gSSSSSCC

Log Databases

Version8.5.38.58.48.38.28.18.0.1
Microsoft SQL Server
2017 Express ++C      
2017CC     
2016 SP1 Express ++ C     
2016CCCC   
2014 SP1CCCSCC 
2014SSSSCC 
2012 SP2*CCCSSSC
2012 SP1*SSSSSSS
2012*SSSS   
2008 R2 SP2 Express ** ++ CCCCCCC
2008 R2 SP3 * SSSCC 
2008 R2 SP2 * SSSSSC
2008 R2 SP1 * SSSSSS
2008 SP4 *    CC 
2008 SP3 *    SSC
2008 SP2 *    SSS
* All editions are supported except Web, Express, and Compact; all service packs are supported; and both 32-bit and 64-bit are supported, excluding IA64.
** Microsoft SQL Server 2008 R2 Express Edition is only supported as the internal database when it has been installed using the TRITON installer.
Note: Microsoft SQL Clustering is supported in 7.6 and 7.5.1.
++ The supported version of SQL Express is bundled in and should be installed using the Forcepoint Security Installer (for Windows).

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