KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.6 to 7.8.x, review the Email Security Gateway Certified Product Matrix.

For additional information, see:


  • S: Supported
  • C: Certified

Operating System & Log Server

Windows 64-bit
2016 Datacenter EditionC      
2016, Standard Edition CCC    
2012 R2, Datacenter EditionSSSSS  
2012 R2, Standard EditionCCCCCCC
2012 Server, Standard EditionCCSCCCC
2008 R2, Standard & Enterprise SP1 SSCCCC

Microsoft Active Directory Services

2012 R2CCCCCC 
2003    SSS

SQL Server Support

SQL Version8.
SQL Server 2017 WindowsC      
SQL Server 2017 Express ++C      
SQL Server 2016 SP1 Express SP1 ++ C     
SQL Server 2016 SP1CCC    
SQL Server 2016 SS C   
SQL Server 2014 SP2CCC    
SQL Server 2014 SP1 SSC   
SQL Server 2014 SSSC S 
SQL Server 2012 SP4CCSSS  
SQL Server 2012 SP3CSCSS  
SQL Server 2012 SP2 SSCCCC
SQL Server 2012 SP1 SSSSS
SQL Server 2012 SSSCCC
SQL Server 2008 R2 Express SP2 ++  SSSSS
SQL Server 2008 R2 Express ++  CCCCC
SQL Server 2008 R2 SP3 SSCSSS
SQL Server 2008 R2 SP2 SSSSSS
SQL Server 2008 R2 SP1 SSSCCC
SQL Server 2008 SP4  SSSSS
SQL Server 2008 SP3  SSSSS
++ The supported version of SQL Express is bundled in and should be installed using the Forcepoint Security Installer (for Windows)

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