For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.6 to 7.8.x, review the Email Security Gateway Certified Product Matrix.

For additional information, see:

• Upgrade Centers for v7.8.x to 8.x
• Forcepoint System Requirements
• Product Support Life Cycle

Reference:

• S: Supported
• C: Certified

Operating System & Log Server

Version	8.5.4	8.5.3	8.5.0	8.4.0	8.3.0
Windows 64-bit
2019, Standard Edition	C
2016 Datacenter Edition	S	C
2016, Standard Edition	C	C	C	C
2012 R2, Datacenter Edition	C	S	S	S	S
2012 R2, Standard Edition	C	C	C	C	C
2012 Server, Standard Edition		C	C	S	C
2008 R2, Standard & Enterprise SP1			S	S	C

Microsoft Active Directory Services

Version	8.5.4	8.5.3	8.5.0	8.4.0	8.3.0
2016	C	C	C
2012 R2	C	C	C	C	C
2012		C	C	S	S
2008 R2 SP1		C	S	C	C
2008			S	S	S

SQL Server Support

SQL Version	8.5.4	8.5.3	8.5.0	8.4.0	8.3.0
SQL Server 2019	C*
SQL Server 2017 Windows	C	C
SQL Server 2017 Express ++	C	C
SQL Server 2016 SP1 Express SP1 ++			C
SQL Server 2016 SP2	C	C	C	C
SQL Server 2016 SP1	S	C	C	C
SQL Server 2016			S	S	C
SQL Server 2014 SP2		C	C	C
SQL Server 2014 SP1			S	S	C
SQL Server 2014			S	S	S
SQL Server 2012 SP4		C	C	S	S
SQL Server 2012 SP3		C	S	C	S
SQL Server 2012 SP2			S	S	C
SQL Server 2012 SP1			S	S	S
SQL Server 2012			S	S	S
SQL Server 2008 R2 Express SP2 ++				S	S
SQL Server 2008 R2 Express ++				C	C
SQL Server 2008 R2 SP3			S	S	C
SQL Server 2008 R2 SP2			S	S	S
SQL Server 2008 R2 SP1			S	S	S
SQL Server 2008 SP4				S	S
SQL Server 2008 SP3				S	S
++ The supported version of SQL Express is bundled in and should be installed using the Forcepoint Security Installer (for Windows) * Important Version 8.5.4 does not support SQL 2019 without applying a hotfix. Install ESG 8.5.4 HF002 and then upgrade or migrate to SQL 2019, see Configure SQL Server 2019 for use with Forcepoint Email Security