KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For legacy operating systems and older browser versions, review the Legacy Remote Filtering Client Browser Support Matrix.

For additional information, see: Note Beginning with v8.4, configurations listed will include a build number.

Resolution

Reference:
  • S: Supported
  • C: Certified

Operating System Support

Windows 32- and 64-bitForcepoint One Endpoint8.58.48.38.2.58.2
Windows 10 May 2019 Update (1903)C 19.05.890+C 8.5.0.2801+C 8.4.0.2627+   
Windows 10 October 2018 Update (1809) with/without Secure Boot ModeC 19.02.794+C 8.5.0.2801+C 8.4.0.2627+   
Windows 10 Spring Creators Update (1803) with/without Secure Boot Mode C 8.5.0.2801+C 8.4.0.2627+   
Windows 10 Fall Creators Update (1709) with/without Secure Boot Mode C 8.5.0.2801+ ***C 8.4.0.2627+***   
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot Mode C 8.5.0.2801+C 8.4.0.2627+C  
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update C 8.5.0.2801+C 8.4.0.2627+CCC
Windows 8.1C 19.02.794+C 8.5.0.2801+C 8.4.0.2627+CCC
Windows 8 C 8.5.0.2801+C 8.4.0.2627+CCC
Windows XP      
Windows Vista    CC
Windows 7C 19.02.794+C 8.5.0.2802+C 8.4.0.2627+CCC
*** Windows 10 Fall Creators Update does not support Microsoft Edge Browser.
 
Apple OS X 64-bitForcepoint One Endpoint8.58.48.38.2.58.2
10.14.519.01.0109+ (Excludes 19.04.xxxx)**
18.12.0099+
C 8.5.0.2812+    
10.14.0 - 10.14.419.01.0109+
18.12.0099
C 8.5.0.2812+    
10.13.0 - 10.13.618.12.0099    C 8.5.0.2812+        
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.618.12.0099    C 8.5.0.2812+    C 8.4.0.2721+C  
10.11.x C 8.5.0.2812+    C 8.4.0.2721+CCC
10.10.x    CC
10.9.x    CC
+ You must be using this version and build number or higher.
** Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.


Browser Support

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
4419.02.794+
8.5.0.2801+
8.4.0.2627+
428.1.0.2229+
418.1.0.2229+
408.1.0.2229+
388.1.0.2229+


Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 108.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+


Google Chrome

Browser VersionWindows 10 (1903)Windows 10 (1809)Windows 10 (1709) and (1803)Windows 10Windows 7/8/8.1macOS 10.14.0 - 10.14.5macOS 10.13.0 - 10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12.0macOS 10.11.6
7519.05.890+19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
7419.05.890+19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
73 19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
19.02.794+
8.5.0.2802+
8.4.0.2627+
19.02.794+
8.5.0.2801+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
72 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
71 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
70 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
69 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+
8.5.0.2812+
8.4.0.2721+


Mozilla Firefox

Browser VersionWindows 10 (1903)Windows 10 (1809)Windows 10 (1709) and (1803)Windows 10Windows 7/8/8.1macOS 10.14.0 - 10.14.4macOS 10.13.0 - 10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12.0macOS 10.11.6
6719.05.890+
8.5.0.2834+
19.05.794+
8.5.0.2834+
19.05.794+
​​​​​​​8.5.0.2834+
19.05.794+
​​​​​​​8.5.0.2834+
19.05.794+
​​​​​​​8.5.0.2834+
19.01.0109+
18.12.0099+
8.5.0.2812+
19.01.0109+
18.12.0099+
8.5.0.2812+
19.01.0109+
18.12.0099+
8.5.0.2812+
   
66 19.05.794+
8.5.0.2834+
19.05.794+
8.5.0.2834+
19.05.794+
8.5.0.2834+
19.05.794+
8.5.0.2834+
19.01.0109+
18.12.0099+
8.5.0.2812+
19.01.0109+
18.12.0099+
8.5.0.2812+
19.01.0109+
18.12.0099+
8.5.0.2812+
   
65 8.5.0.2834+8.5.0.2834+8.5.0.2834+8.5.0.2834+18.12.0099+
8.5.0.2812+
18.12.0099+
8.5.0.2812+
18.12.0099+
8.5.0.2812+
   
64 8.5.0.2834+8.5.0.2834+8.5.0.2834+8.5.0.2834+18.12.0099+
8.5.0.2812+
18.12.0099+
8.5.0.2812+ 
18.12.0099+
8.5.0.2812+
18.12.0099+
8.5.0.2812+   
8.5.0.2812+
 
8.5.0.2812+
 
63 8.5.0.2834+8.5.0.2834+8.5.0.2834+8.5.0.2834+8.5.0.2812+8.5.02812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
62 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2812+8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
61 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725


Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionProduct Version and Build
60.7.019.02.794+
8.5.0.2834+
60.6.08.5.0.2834
60.5.08.5.0.2834
60.4.08.5.0.2834
60.3.08.1.0.2261+
60.2.08.1.0.2261+
60.1.08.1.0.2261+
60.0.08.1.0.2261+
52.9.08.1.0.2261+
52.8.08.1.0.2261+
52.7.08.1.0.2261+
52.6.08.1.0.2261+
52.5.08.1.0.2261
52.4.08.1.0.2261
52.3.08.1.0.2261
52.2.08.1.0.2261
52.1.08.1.0.2261
52.08.1.0.2261
45.9.08.1.0.2261


Apple Safari (macOS Only)

Browser VersionProduct Version and Build
12.1.1 (10.12.6, 1013.6, 10.14.5)19.01.0109+
18.12.0099+
8.5.0.2812+
12.0 - 12.0.3 (10.12.6 - 10.13.6, 10.14.0 - 10.14.3)8.5.0.2812+
11.1.2 (10.13.6)8.5.0.2812+
11.1.1 (10.13.5)8.5.0.2812+
11.1 (10.13.4)8.5.0.2812+
11 (10.13.0, 10.13.1, 10.13.2, 10.13.3)8.5.0.2812+
10 (10.12.5)8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606+
+ You must be using this version and build or later
** macOs 10.12.1 is not a supported Operating System.

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