KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For more details regarding upcoming release dates, see Endpoint Operating System and Web Browser Support Guidance​.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit8.58.48.38.2.58.28.1
Windows 10 Spring Creators Update (1803) with/without Secure Boot ModeC 2801+ ***C 2627+***    
Windows 10 Fall Creators Update (1709) with/without Secure Boot ModeC 2801+ ***C 2627+***    
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot ModeC 2801+C 2627+C   
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) UpdateC 2801+C 2627+CCCC
Windows 8.1C 2801+C 2627+CCCC
Windows 8C 2801+C 2627+CCCC
Windows XP      
Windows Vista   CCC
Windows 7C 2801+C 2627+CCCC
Apple OS X 64-bit8.58.48.38.2.58.28.1
10.14.0C 2812+     
10.13.0 - 10.13.6C 2812+     
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6C 2812+C 2721+C   
10.11.xC 2812+C 2721+CCCC
10.10.x   CCC
10.9.x   CCC
10.8.x     C
10.6.7 - 10.7.4      
+ You must be using this version and build number or higher.
*** Windows 10 Fall Creators Update does not support Microsoft Edge Browser.


Browser Support

Remote Filtering Client product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

View Legacy Remote Filtering Client Browser Support Matrix for previous compatibility.

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
428.1.0.2229+
418.1.0.2229+
408.1.0.2229+
388.1.0.2229+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+


Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 108.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+


Google Chrome

Browser Version

Windows 10 Fall Creators Update

Windows 10 Spring Creators Update

Windows 10Windows 7/8/8.1macOS 10.14.0macOS 10.13.0 - 10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
698.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2812+
8.4.0.2627+
8.5.0.2812+
8.4.0.2627+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
 
688.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
 8.5.0.2812+
8.4.0.2627+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
 
678.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
 8.5.0.2812+
8.4.0.2627+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
 
668.5.0.2801+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
8.5.0.2802+
8.4.0.2627+
 8.5.0.2812+8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
 
658.5.0.2801+
8.4.0.2627+
8.5.0.2801+
​8.4.0.2627+
8.5.0.2801+
​8.4.0.2627+
 8.5.0.2812+8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
8.5.0.2812+
8.4.0.2701+
 
648.5.0.2801+
​8.4.0.2627+
8.3.0.2540+
8.5.0.2801+
​8.4.0.2627+
​8.3.0.2540+
8.5.0.2801+
​8.4.0.2627+
​8.3.0.2540+
 8.5.0.2812+8.5.0.2812+
​8.4.0.2701+
8.3.0.2611+
8.5.0.2812+
​8.4.0.2701+
8.3.0.2611+
8.5.0.2812+
​8.4.0.2701+
8.3.0.2611+
8.5.0.2812+
​8.4.0.2701+
8.3.0.2611+
 
638.4.0.2627+
8.3.0.2540+
8.4.0.2627+
8.3.0.2540+
8.4.0.2627+
8.3.0.2540+
 8.5.0.2812+8.3.0.2611+8.3.0.2611+8.3.0.2611+8.1.0.2264+Not Supported
628.4.0.2627+
8.3.0.2540+
8.3.0.25408.3.0.2540  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
618.4.0.2627+
8.3.0.2540+
8.3.0.25408.3.0.2540  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
60Not Supported8.1.0.22248.1.0.2224  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
59Not Supported8.1.0.22248.1.0.2224  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
58Not Supported8.1.0.22248.1.0.2224  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
57Not Supported8.1.0.2224+8.1.0.2224+  8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018+


Mozilla Firefox

Browser Version

Windows 10 Fall Creators Update

Windows 10 Spring Creators Update

Windows 10Windows 7/8/8.1macOS 10.14.0macOS 10.13.0 - 10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
628.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2812+8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
 
618.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
 
608.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
 
598.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
 
588.5.0.2812
8.4.0.2627+
8.5.0.2812
8.4.0.2627+
8.5.0.2812
8.4.0.2627+
 8.5.0.2812+8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
8.5.0.2812
8.4.0.2725
 
578.4.0.2627+
8.3.0.2540+
8.4.0.2627+
8.3.0.2540+
8.4.0.2627+
8.3.0.2540+
  8.4.0.2725
8.3.0.2611
8.4.0.2725
8.3.0.2611
8.4.0.2725
8.3.0.2611
8.4.0.2725
8.1.0.2229+
Not Supported
568.4.0.2627+
8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
​8.2.0.2443+
8.4.0.2627+
8.3.0.2544+
​​8.2.0.2443+
 Coming soon8.4.0.2725
8.3.0.2611
8.4.0.2725
​8.3.0.2611
8.3.0.2611
​8.4.0.2725
8.4.0.2725
8.1.0.2229+
Not Supported
558.4.0.2627+
8.3.0.2544+
8.1.0.2224+8.1.0.2224+  8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
54Not Supported8.1.0.2224+8.1.0.2224+  8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
53Not Supported8.1.0.2224+8.1.0.2224+  8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
52Not Supported8.1.0.2224+8.1.0.2224+  8.3.0.26118.3.0.26068.3.0.26068.1.0.2229+8.3.0.2419


Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionProduct Version and Build
60.2.08.1.0.2261+
60.1.08.1.0.2261+
60.0.08.1.0.2261+
52.9.08.1.0.2261+
52.8.08.1.0.2261+
52.7.08.1.0.2261+
52.6.08.1.0.2261+
52.5.08.1.0.2261
52.4.08.1.0.2261
52.3.08.1.0.2261
52.2.08.1.0.2261
52.1.08.1.0.2261
52.08.1.0.2261
45.9.08.1.0.2261


Apple Safari (macOS Only)

Browser VersionProduct Version and Build
12.0 (10.12.6 - 10.13.6, 10.14.0)8.5.0.2812+
11.1.2 (10.13.6)8.5.0.2812+
11.1.1 (10.13.5)8.5.0.2812+
11.1 (10.13.4)8.5.0.2812+
11 (10.13.0, 10.13.1, 10.13.2, 10.13.3)8.5.0.2812+
10 (10.12.5)8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606+
9 (10.11.x)8.1.0.2229+*
9 (10.10.x)7.8.4.1826+
9 (10.9.x)7.8.4.1826+
8 (10.10.x)7.8.4.1826+
7 (10.9.x)7.8.3.1817+
6 (10.8.x)7.8.2.1812+
5 (10.7.x)7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this TRITON product release.
** macOs 10.12.1 is not a supported Operating System.

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