KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit8.48.38.2.58.28.1
Windows 10 Anniversary and Creators Update w/ Secure Boot ModeC 2627+C   
Windows 10 Original, Anniversary, and Creators UpdateC 2627+CCCC
Windows 8.1C 2627+CCCC
Windows 8C 2627+CCCC
Windows XP     
Windows Vista  CCC
Windows 7C 2627+CCCC
+ You must be using this version and build number or later.
Apple OS X 64-bit8.48.38.2.58.28.1
10.13.0 *     
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6C 2721+C   
10.11.xC 2721+CCCC
10.10.x  CCC
10.9.x  CCC
10.8.x    C
10.6.7 - 10.7.4     
+ You must be using this version and build number or later.
* macOS 10.13 is coming soon for v8.3 and v8.4.

Browser Support

Remote Filtering Client product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

View Legacy Remote Filtering Client Browser Support Matrix for previous compatibility.

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
408.1.0.2229
388.1.0.2229+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+

Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 108.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+

Google Chrome

Browser VersionWindows 10Windows 7/8/8.1macOS 10.13macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
618.3.0.25408.3.0.2540Coming soon8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
608.1.0.22248.1.0.2224 8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
598.1.0.22248.1.0.2224 8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
588.1.0.22248.1.0.2224 8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018
578.1.0.2224+8.1.0.2224+ 8.3.0.26118.3.0.26068.3.0.24198.1.0.22298.0.1.2018+

Mozilla Firefox

Browser VersionWindows 10Windows 7/8/8.1macOS 10.13macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
568.2.0.2443
8.3.0.2540
8.4.0.2627
8.2.0.2443
8.3.0.2540
​8.4.0.2627
Coming soon8.3.0.2611
8.4.0.2725
8.3.0.2611
​8.4.0.2725
8.3.0.2611
​8.4.0.2725
8.1.0.2229+
​8.4.0.2725
Not Supported
558.1.0.2224+8.1.0.2224+ 8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
548.1.0.2224+8.1.0.2224+ 8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
538.1.0.2224+8.1.0.2224+ 8.3.0.26118.3.0.26118.3.0.26118.1.0.2229+Not Supported
528.1.0.2224+8.1.0.2224+ 8.3.0.26118.3.0.26068.3.0.26068.1.0.2229+8.3.0.2419

Mozilla Firefox ESR Support (Windows Only)

Browser VersionProduct Version and Build
52.3.08.1.0.2261
52.2.08.1.0.2261
52.1.08.1.0.2261
52.08.1.0.2261
45.9.08.1.0.2261

Apple Safari (macOS Only)

Browser VersionProduct Version and Build
10 (10.13)Coming soon
10 (10.12.5)8.3.0.2611
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606
9 (10.11.x)8.1.0.2229+*
9 (10.10.x)7.8.4.1826+
9 (10.9.x)7.8.4.1826+
8 (10.10.x)7.8.4.1826+
7 (10.9.x)7.8.3.1817+
6 (10.8.x)7.8.2.1812+
5 (10.7.x)7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this TRITON product release.
** macOs 10.12.1 is not a supported Operating System.

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