KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For more details regarding upcoming release dates, see Endpoint Operating System and Web Browser Support Guidance.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1
Windows 10 October 2018 Update (1809) with/without Secure Boot Mode	C 2801	C 2627
Windows 10 Spring Creators Update (1803) with/without Secure Boot Mode	C 2801	C 2627
Windows 10 Fall Creators Update (1709) with/without Secure Boot Mode	C 2801+ ***	C 2627+***
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot Mode	C 2801+	C 2627+	C
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update	C 2801+	C 2627+	C	C	C	C
Windows 8.1	C 2801+	C 2627+	C	C	C	C
Windows 8	C 2801+	C 2627+	C	C	C	C
Windows XP
Windows Vista				C	C	C
Windows 7	C 2802+	C 2627+	C	C	C	C
Apple OS X 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1
10.14.0 - 10.14.1	C 2812+
10.13.0 - 10.13.6	C 2812+
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6	C 2812+	C 2721+	C
10.11.x	C 2812+	C 2721+	C	C	C	C
10.10.x				C	C	C
10.9.x				C	C	C
10.8.x						C
10.6.7 - 10.7.4
+ You must be using this version and build number or higher. *** Windows 10 Fall Creators Update does not support Microsoft Edge Browser.

Browser Support

Remote Filtering Client product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

View Legacy Remote Filtering Client Browser Support Matrix for previous compatibility.

Microsoft Edge (Windows 10 Only)

Browser Version	Product Version and Build
42	8.1.0.2229+
41	8.1.0.2229+
40	8.1.0.2229+
38	8.1.0.2229+
25	8.1.0.2224+
20	8.1.0.2224+
15	8.1.0.2224+

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	8.1.0.2224+
11, excluding Windows 10	7.8.2.1833+
10	7.8.2.1833+
9	7.8.2.1833+
8	7.8.2.1833+
7	7.8.2.1833+

Google Chrome

Browser Version	Windows 10 October 2018 Update (1809)	Windows 10 Fall Creators Update (1709) Windows 10 Spring Creators Update (1809)	Windows 10	Windows 7/8/8.1	macOS 10.14.0 - 10.14.1	macOS 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
71	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+
70	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+
69	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+
68	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+		8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
67	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+		8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
66	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+	8.5.0.2802+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
65	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
64		8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+
63		8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+		8.5.0.2812+	8.3.0.2611+	8.3.0.2611+	8.3.0.2611+	8.1.0.2264+	Not Supported
62		8.4.0.2627+ 8.3.0.2540+	8.3.0.2540	8.3.0.2540			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018
61		8.4.0.2627+ 8.3.0.2540+	8.3.0.2540	8.3.0.2540			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018
60		Not Supported	8.1.0.2224	8.1.0.2224			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018
59		Not Supported	8.1.0.2224	8.1.0.2224			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018
58		Not Supported	8.1.0.2224	8.1.0.2224			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018
57		Not Supported	8.1.0.2224+	8.1.0.2224+			8.3.0.2611	8.3.0.2606	8.3.0.2419	8.1.0.2229	8.0.1.2018+

Mozilla Firefox

Browser Version	Windows 10 October 2018 Update (1809)	Windows 10 Fall Creators Update (1709) Windows 10 Spring Creators Update (1803)	Windows 10	Windows 7/8/8.1	macOS 10.14.0 - 10.14.1	macOS 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
63	Coming Soon	Coming Soon	Coming Soon	Coming Soon	8.5.0.2812+	8.5.02812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
62	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
61	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
60	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
59	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
58	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812 8.4.0.2627+	8.5.0.2812 8.4.0.2627+	8.5.0.2812 8.4.0.2627+		8.5.0.2812+	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725	8.5.0.2812 8.4.0.2725
57		8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+			8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.1.0.2229+	Not Supported
56		8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.0.2443+	8.4.0.2627+ 8.3.0.2544+ 8.2.0.2443+		Coming soon	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.3.0.2611 8.4.0.2725	8.4.0.2725 8.1.0.2229+	Not Supported
55		8.4.0.2627+ 8.3.0.2544+	8.1.0.2224+	8.1.0.2224+			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.1.0.2229+	Not Supported
54		Not Supported	8.1.0.2224+	8.1.0.2224+			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.1.0.2229+	Not Supported
53		Not Supported	8.1.0.2224+	8.1.0.2224+			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.1.0.2229+	Not Supported
52		Not Supported	8.1.0.2224+	8.1.0.2224+			8.3.0.2611	8.3.0.2606	8.3.0.2606	8.1.0.2229+	8.3.0.2419

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
60.3.0	8.1.0.2261+
60.2.0	8.1.0.2261+
60.1.0	8.1.0.2261+
60.0.0	8.1.0.2261+
52.9.0	8.1.0.2261+
52.8.0	8.1.0.2261+
52.7.0	8.1.0.2261+
52.6.0	8.1.0.2261+
52.5.0	8.1.0.2261
52.4.0	8.1.0.2261
52.3.0	8.1.0.2261
52.2.0	8.1.0.2261
52.1.0	8.1.0.2261
52.0	8.1.0.2261
45.9.0	8.1.0.2261

Apple Safari (macOS Only)

Browser Version	Product Version and Build
12.0 (10.12.6 - 10.13.6, 10.14.0 - 10.14.1)	8.5.0.2812+
11.1.2 (10.13.6)	8.5.0.2812+
11.1.1 (10.13.5)	8.5.0.2812+
11.1 (10.13.4)	8.5.0.2812+
11 (10.13.0, 10.13.1, 10.13.2, 10.13.3)	8.5.0.2812+
10 (10.12.5)	8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**	8.3.0.2606+
9 (10.11.x)	8.1.0.2229+*
9 (10.10.x)	7.8.4.1826+
9 (10.9.x)	7.8.4.1826+
8 (10.10.x)	7.8.4.1826+
7 (10.9.x)	7.8.3.1817+
6 (10.8.x)	7.8.2.1812+
5 (10.7.x)	7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this TRITON product release.
** macOs 10.12.1 is not a supported Operating System.

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