Log Server installation fails with error "Failed to generate the ODBC connection for the database"
- Article Number: 000003894
- Products: Forcepoint URL Filtering, Forcepoint Web Security, TRITON AP-WEB, Web Security Gateway, Web Security Gateway Anywhere, Web Security and Web Filter, Websense Enterprise
- Version: 8.5, 8.4, 8.3, 8.2, 8.1, 8.0, 7.8, 7.7, 7.6, 7.5, 7.1, 7.0, 6.3
- Last Published Date: September 17, 2018
I cannot install the Websense Log Server service. An ODBC error is displayed. The error reads:
Failed to generate the ODBC connection for the database."
Perform the following steps if the Websense Log Server service failed to install with error:
For additional information on updating the ODBC connection, see How to update the ODBC and the Log Server connection.