Log Server installation fails with error "Failed to generate the ODBC connection for the database"
- Article Number: 000003894
- Products: Forcepoint URL Filtering, Forcepoint Web Security, TRITON AP-WEB, Web Security Gateway, Web Security Gateway Anywhere, Web Security and Web Filter
- Version: 8.5, 8.4, 8.3, 8.2, 8.1, 8.0, 7.8, 7.7
- Last Published Date: August 04, 2020
Problem Description
I cannot install the Websense Log Server service. An ODBC error is displayed. The error reads: "com.websense.installer.execption.WsCreationDBException: Failed to generate the ODBC connection for the database." |
Resolution
Perform the following steps if the Websense Log Server service failed to install with error:
For additional information on updating the ODBC connection, see How to update the ODBC and the Log Server connection. Keywords: log server installation; log server issue; odbc; failed to generate odbc connection; uninstall log server service; odbc connection; update odbc connection |
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