KB Article | Forcepoint Support

Problem Description

You may need to change the location of the backup creation folder as well as the backup folder for the log server for the following reasons:
  • Daily Management Server backups take up a significant amount of disk space on the SMC installation partition. 
  • Log Server backup is too large to store on the server installation partition. 

Resolution

To configure a new location for the Management server backup folder:
  1. Stop the Management Service:
    • On Microsoft Windows:
    1. Open the Services panel.
    2. Stop the Forcepoint Management Server Service.
  • On Linux:
  1. Open a command-line session.
  2. Type service sgMgtServer stop and press Enter.
  1. Configure the new backup location:
  2. Open the file <installation folder>/data/SGConfiguration.txt in a text editor. 
Note On a Microsoft Windows installation, if the default installation path was used then the data folder is under the C:\ProgramData\Forcepoint\Stonesoft Management Center directory.
  1. Add the following line to define a new backup folder path:
    1. >new backup folder<SG_BACKUP_DIR=
For example on Linux:
SG_BACKUP_DIR=/opt/smc
On a Microsoft Windows installation you must escape the special characters, for example: SG_BACKUP_DIR=D\:\\Forcepoint\\SMC
  1. Start the Management Service
    • On Microsoft Windows:
    1. Open the Services panel.
    2. Start the Forcepoint Management Server Service.
    • On Linux:
    1. Open a command-line session.
    2. Type service sgMgtServer start and press Enter.
  2. The defined directory must have the correct permissions to allow the sgadmin user to create files. 
    • On Linux:
    1. Open a command-line session.
    2. Type chmod 755 <new backup folder> and press Enter.
    3. Type chown sgadmin <new backup folder> and press Enter.
    4. Type chgrp sgadmin <new backup folder> and press Enter.
To configure a new location for the Log server backup folder:

Note You do not have to include logs in a backup, whether you reinstall your log server on the same host or a different host. The log files can simply be moved to the new installation storage folder, but you must keep the existing folder structure.
  1. Stop the Log Service:
    • On Microsoft Windows:
      1. Open the Services panel.
      2. Stop the Forcepoint Log Server Service.
    • On Linux:
      1. Open a command-line session.
      2. Type service sgLogServer stop and press Enter.
  2. Configure the new backup location:
    1. Open the  file <installation folder>/data/LogServerConfiguration.txt in a text editor.
    2. Add the following line to define a new backup folder path: LOG_BACKUP_DIR=<new backup folder>
  3. Start the Log Service:
    • On Microsoft Windows:
      1. Open the Services panel.
      2. Start the Forcepoint Log Server Service.
    • On Linux:
      1. Open a command-line session.
      2. Type service sgLogServer start and press Enter.
  4. For Linux, configure proper access rights to new folder:
    1. Open a command-line session.
    2. Type chmod 755 <new backup folder> and press Enter.
    3. Type chown sgadmin <new backup folder> and press Enter.
    4. Type chgrp sgadmin <new backup folder> and press Enter.

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