How to submit uncategorized or incorrectly categorized sites
- Article Number: 000003922
- Products: Forcepoint Web Security, Forcepoint Web Security Cloud, Next Generation Firewall (NGFW), Sidewinder, Web Security Gateway, Web Security Gateway Anywhere, Web Security and Web Filter
- Version: All versions
- Last Published Date: February 15, 2018
How do I submit uncategorized or incorrectly categorized websites for review by Forcepoint?
You may submit uncategorized or incorrectly categorized websites via the Site Lookup tool or CSI: Ace Insight. Both of these tools require you to log on.
To use Site Lookup:
Note: Forcepoint does not re-categorize websites at the domain level; they are re-categorized at the page level.
The Forcepoint Master Database is built and released once per day. Incremental updates to the Forcepoint Master database are published at frequent intervals during the day according to demand once evaluation has taken place of submitted websites. Real Time Security updates are also released throughout the day to provide immediate protection against security threats.
Avoid re-categorizing websites that have been categorized as malicious. If a website has been categorized as malicious, it is important to confirm the site is not compromised. Use the Site Lookup tool or CSI to verify the category. For information on re-categorizing a site using the Forcepoint management tool, visit How do I add custom URLs or recategorize existing URLs.