Hard Subscription Enforcement Removed
- Article Number: 000007140
- Products: Forcepoint URL Filtering, Forcepoint Web Security, TRITON AP-WEB
- Version: 8.5, 8.4, 8.3
- Last Published Date: February 11, 2021
Notes & Warnings
If a Network Agent exists in a standalone deployment, or a Filtering Service on a Windows or Linux server integrated with a third party product with no Content Gateway, Hard Subscription Enforcement is still in effect for users filtering on that server.
If needing to find the Seat Count in a standalone or Non-Content Gateway deployment, see Finding a seat count and IP address list for users.
How has subscription enforcement changed for Web Security Gateway and Gateway Anywhere customers, and for customers with Websense TRITON Enterprise or Forcepoint Web Security with Content Gateway?
On February 3rd 2014, Forcepoint Web solutions that include Web Security Gateway or Content Gateway stopped hard enforcement of IP-address-based subscription limits. Subscription count is still based on IP addresses, but requests from IP addresses exceeding the count are no longer automatically blocked or permitted, based on fail open/fail closed settings made in the Web Security management console.
The removal of the hard subscription enforcement allows for better collaboration between Forcepoint sales team members and customers in resolving issues related to dynamic IP address assignments for laptop users, and relieves worries about users being blocked or receiving unlimited Internet access unexpectedly.
This change affects only customers whose Forcepoint Web solution includes the Web Security Gateway, or Content Gateway (WCG). Websense Web Security, Websense Web Filter and Forcepoint URL Filtering customers are not affected.
Web Security Gateway, Web Security Gateway Anywhere, TRITON Enterprise and Forcepoint Web Security customers with Content Gateway continue to be protected in the event that their subscription count is temporarily exceeded.