KB Article | Forcepoint Support

Problem Description

Some Secure Socket Layer (SSL) applications are incompatible with the SSL Content Inspection feature.

Resolution

The following applications are confirmed to be incompatible with the SSL Content Inspection feature. This article will be updated if additional applications are identified.

Note This list is not intended to be an exhaustive list of incompatible applications.
  • AOL Instant Messenger (AIM)
  • Citrix GoTo Products (GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar)
  • Google Talk (GTalk)
  • Google Drive desktop application
  • SSL VPN clients
  • Skype
See SSL traffic fails with "This may be a configuration error, or it may be an attempt to subvert the protocol" for the workaround to allow these applications.
 

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