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WCG error log shows clients attempting to connect to port 80 on the external firewall

  • Article Number: 000003863
  • Products: Forcepoint V10000 Appliance, Forcepoint V20000 Appliance, Forcepoint V5000 Appliance, Forcepoint Virtual Appliance, Forcepoint Web Security, Forcepoint X Series Appliance, TRITON AP-WEB, Web Filter & Security, Web Security Gateway, Web Security Gateway Anywhere, Web Security and Web Filter
  • Version: 8.5, 8.4, 8.3, 8.2, 8.1, 8.0, 7.8, 7.7, 7.6, 7.5, 7.1, 7.0
  • Last Published Date: September 17, 2018

Problem Description

The WCG error log shows connections from the clients to port 80 on the external firewall or other NAT gateway. This is due to the Noscript plug-in installed on the client's internet browser.

Following is an example:
 
20100821.12h12m36s CONNECT:[1] could not connect [5] to <Destination-IP-Address> for 'http:// <Hostname-or-IP-Address> /'

repeated 4 more times then

20100821.12h12m36s RESPONSE: sent <Internal-IP-Address> status 502 (Connect Error <Connection refused/111>) for 'http:// <Hostname-or-IP-Address>/'

Resolution

This can be safely ignored. If wanted, it is possible to block this connection by doing the following:

  1. Open Websense Content Gateway > Configure > Security > Access Control
  2. Click Edit File
  3. Select Rule Type: Deny
  4. Type dest_ip: <external IP of your Internet gateway>

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