Endpoint continues asking for a restart after installation
- Article Number: 000007529
- Products: Forcepoint DLP Endpoint, Forcepoint One Endpoint, TRITON AP-ENDPOINT DLP
- Version: 8.7, 8.6, 8.5, 8.4, 20, 19, 18
- Last Published Date: September 25, 2019
Notes & Warnings
The information in this article recommends editing the registry. Before proceeding, back up the registry, and be sure you understand how to restore the registry if a problem occurs. Refer to the Microsoft Knowledge Base (support.microsoft.com/kb/256986/EN-US/) for information on backing up, restoring, and editing the registry.
Forcepoint provides information on how to edit the Windows registry as a convenience to its customers, but does not support Windows in any way and will not be responsible for any problems that may arise from such editing.
WARNING: Using Registry Editor incorrectly may cause serious problems that could require you to reinstall the operating system. Forcepoint and Microsoft do not guarantee that you can solve problems that result from using the Registry Editor incorrectly. Use Registry Editor at your own risk.
When trying to install the Forcepoint DLP Endpoint, the installer asks you to restart the endpoint machine. Even after restarting, the installer asks to be restarted again. How do I resolve this issue?
The Forcepoint DLP Endpoint checks the following before prompting you to restart the endpoint machine:
keywords: endpoint install fail; endpoint installation fail; failure to install endpoint; cannot install endpoint; Please reboot your computer before install; QIPCAP.dll; QIPCAP64.dll; PendingFileRenameOperations