KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 8.0.0 and older browser versions, review the Data Security Endpoint Product Matrix.

For additional information, see:

Upgrade Centers for v7.8.x to 8.x
Forcepoint System Requirements
Product Support Life Cycle
Endpoint Operating System and Web Browser Support Guidance (upcoming release dates)

Note Beginning with version 8.4, configurations listed will include a build number.

Resolution

Reference:

S: Supported
C: Certified

Operating System Support

Windows (32- and 64-bit)

Version	8.5.0	8.4.0	8.3.0	8.2.5	8.2.0	8.1.0	8.0.1
Windows 10 October 2018 Update (1809)	C 2801+	C 2627+
Windows 10 Spring Creators Update (1803)	C 2801+	C 2627+
Windows 10 Fall Creators Update (1709) w/ Secure Boot Mode	C 2801+	C 2627+	C 2627+
Windows 10 Fall Creators Update (1709)	C 2801+	C 2627+	C 2627+
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot Mode	C 2801+	C 2627+	C
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)	C 2801+	C 2627+	C	C	C	C
Windows 8.1	C 2801+	C 2627+	C	C	C	C	C
Windows 8	C 2801+	C 2627+	C	C	C	C	C
Windows XP							C
Windows Vista				C	C	C	C
Windows 7	C 2801+	C 2627+	C	C	C	C	C
Windows Server 2016 ¹	C 2808+
Windows Server 2012 R2 ¹	C 2801+	S 2627+	S	C	C	C	C
Windows Server 2012 ¹				C	C	C	C
Windows Server 2008 R2 ¹		S 2627+	S	C	C	C	C
Windows Server 2008 ²		S 2627+	S	C	C	C	C
Windows Server 2003							C
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.

Apple OS X (64-bit)

Version	8.5.0	8.4.0	8.3.0	8.2.5	8.2.0	8.1.0	8.0.1
10.14.1	Coming Soon
10.14.0	Coming soon
10.13.6	C 2866+
10.13.5	C 2854+
10.13.4	C 2831+
10.13.2, 10.13.3	C 2812+
10.13.0, 10.13.1	C 2812+	C 2738+
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6	C 2812+	C 2721+	C
10.11.x	C 2812+	C 2721+	C	C	C	C
10.10.x				C	C	C	C
10.9.x				C	C	C	C
10.8.x						C	C
+ You must be using this version and build number or later.

Linux (32- and 64-bit)

Version	8.4.0	8.3.	8.2.5	8.2.0	8.1.0	8.0.1
Red Hat Enterprise Linux/CentOS 5.5	C +	C +	C	C	C	C
Red Hat Enterprise Linux/CentOS 5.1	C +	C +	C	C	C	C
+ 64-bit only

Virtual Desktop Infrastructure

Version	8.5.0	8.4.0	8.3.0	8.2.5	8.2.0	8.1.0	8.0.1
Citrix XenApp 7.15	S 2627+	S2627+
Citrix XenApp 7.13	S 2627+	S 2627+
Citrix XenApp 7.8	S 2627+	S 2627+	S
Citrix XenApp 7.7	S 2627+	S 2627+	S	S
Citrix XenApp 7.6	S 2627+	S 2627+	S	C
Citrix XenApp 6.5	S 2627+	S 2627+	S	C
Citrix XenDesktop 7.15	S 2627+	S2627+
Citrix XenDesktop 7.13	S 2627+	S 2627+
Citrix XenDesktop 7.6				S	S	S	S
Citrix XenDesktop 5.6				S	S	S	S
VMWare Horizon 7.3.1	S 2801+
VMWare Horizon 6.1	S 2801+	S 2627+	S	S	S	S
VMWare Horizon 5.3	S 2801+	S 2627+	S	S	S	S
VMWare Horizon 5.2	S 2801+	S 2627+	S	S	S	S	S
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser Version	Product Version and Build
42	Supported via Application File Access. Review KBA #13856.
41	Supported via Application File Access. Review KBA #13856.
40	Supported via Application File Access. Review KBA #13856.
38	8.1.0.2224+
25	8.1.0.2224+
20	8.1.0.2224+
15	8.1.0.2224+
+ You must be using this version and build or later

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	8.1.0.2224+
11, excluding Windows 10	7.8.2.1833+
10	7.8.2.1833+
9	7.8.2.1833+
8	7.8.2.1833+
7	7.8.2.1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 October 2018 Update 1809	Windows 10 Fall Creators Update 1709 Windows 10 Spring Creators Update 1803	Windows 10 1511, 1607, 1703	Windows 7/8/8.1	macOS 10.14.0 - 10.14.1	macOS 10.13.6	macOS 10.13.5	macOS 10.13.4	macOS 10.13.x	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
70	8.5.0.2830+ ^	8.5.0.2830+^	8.5.0.2830+^	8.5.0.2830+^	Coming soon	8.5.0.2866+	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
69	8.5.0.2808+ ^ 8.4.0.2627+ ^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	Coming soon	8.5.0.2866+^	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
68	8.5.0.2808+ ^ 8.4.0.2627+ ^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^		8.5.0.2866+^	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
67	8.5.0.2808+ ^ 8.4.0.2627+ ^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^		8.5.0.2866+^	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
66	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^			8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	Not Supported
65	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2801+^ 8.4.0.2627+^	8.5.0.2801+^ 8.4.0.2627+^	8.5.0.2801+^ 8.4.0.2627+^				8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	Not Supported
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later.
^ Gmail file attachments and printing are not supported.

Mozilla Firefox

Browser Version	Windows 10 October 2018 Update (1809)	Windows 10 Fall Creators Update 1709 Windows 10 Spring Creators Update 1803	Windows 10 1511, 1607, 1703	Windows 7/8/8.1	macOS 10.14.0 10.14.1	macOS 10.13.0-10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4**
63	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	Coming Soon	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
62	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	Coming soon	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
61	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
60	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
59	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
58	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+
+ You must be using this version and build number or later
* To support this browser version, customers will need to update to the latest endpoint build of this TRITON product release.
** macOS 10.12.1 is not a supported Operating System.

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
60.3.0	8.4.0.2627+ Not Fully Supported *
60.2.0	8.4.0.2627+ Not Fully Supported *
60.1.0	8.4.0.2627+ Not Fully Supported *
60.0.0	8.4.0.2627+ Not Fully Supported *
52.9.0	8.2.0.2340+
52.8.0	8.2.0.2340+
52.7.0	8.2.0.2340+
+ You must be using this version and build or later * See KB Article Forcepoint DLP Endpoint Support for Firefox ESR Guidance for further details.

Apple Safari (macOS Only)

Browser Version (macOS Version)	Product Version and Build
12.0.0 (10.14.0 10.14.1)	Coming Soon
12.0.0 (10.12.6 - 10.13.6)	8.5.0.2937+
11.1.2 (10.13.6)	8.5.0.2866+
11.1.1 (10.13.5)	8.5.0.2854+
11.1 (10.13.4)	8.5.0.2831+
11 (10.13.0 - 10.13.3)	8.5.0.2812+ 8.4.0.2738+
10 (10.12.5, 10.12.6)	8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**	8.3.0.2606+
9 (10.11)	8.1.0.2229+*
9 (10.10)	7.8.4.1826+
9 (10.9)	7.8.4.1826+
8 (10.10)	7.8.4.1826+
7 (10.9)	7.8.3.1817+
6 (10.8)	7.8.2.1812+
5 (10.7)	7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.

Feature Support

Windows 32- and 64-bit Operating Systems	WPD Support	Secure Boot Mode
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) and October 2018 Update (1809) with Secure Boot Mode	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 Anniversary and Creators Update with Secure Boot Mode	8.5.0.2801+ 8.4.0.2627+ Creators Only	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 Original, Anniversary, and Creators Update	8.5.0.2801+ 8.4.0.2627+ Creators Only
Windows 8.1
Windows 8
Windows XP
Windows Vista
Windows 7	8.1.x +

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