KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

If you are running v7.1.x to v7.7.3, older browser versions, or Opera, review the legacy Data Security Endpoint Product Matrix.

For more details regarding upcoming release dates, see Endpoint Operating System and Web Browser Support Guidance.

Note Beginning with version 8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1	8.0.1	8.0	7.8.4	7.8.3	7.8.2	7.8.1
Windows 10 Spring Creators Update (1803)	C 2801+	C 2627+
Windows 10 Fall Creators Update (1709) w/ Secure Boot Mode	C 2801+	C 2627+	C 2627+
Windows 10 Fall Creators Update (1709)	C 2801+	C 2627+	C 2627+
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot Mode	C 2801+	C 2627+	C
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)	C 2801+	C 2627+	C	C	C	C
Windows 8.1	C 2801+	C 2627+	C	C	C	C	C	C	C	C	C
Windows 8	C 2801+	C 2627+	C	C	C	C	C	C	C	C	C	C
Windows XP							C	C	C	C	C	C
Windows Vista				C	C	C	C	C	C	C	C	C
Windows 7	C 2801+	C 2627+	C	C	C	C	C	C	C	C	C	C
Windows Server 2016 ¹	C 2808+
Windows Server 2012 R2 ¹	C 2801+	S 2627+	S	C	C	C	C	C	C	C	C
Windows Server 2012 ¹				C	C	C	C	C	C	C	C	C
Windows Server 2008 R2 ¹		S 2627+	S	C	C	C	C	C	C	C	C	C
Windows Server 2008 ²		S 2627+	S	C	C	C	C	C	C	C	C	C
Windows Server 2003							C	C	C	C	C	C
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.
Apple OS X 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1	8.0.1	8.0	7.8.4	7.8.3	7.8.2	7.8.1
10.13.6	C 2866+
10.13.5	C 2854+
10.13.4	C 2831+
10.13.2, 10.13.3	C 2812+
10.13.0, 10.13.1	C 2812+	C 2738+
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6	C 2812+	C 2721+	C
10.11.x	C 2812+	C 2721+	C	C	C	C
10.10.x				C	C	C	C
10.9.x				C	C	C	C	C	C	C	C
10.8.x						C	C	C	C	C	C	C
10.6.7 - 10.7.4									C (10.7)	C
+ You must be using this version and build number or later.
Linux 32-bit	8.5	8.4	8.3	8.2.5	8.2	8.1	8.0.1	8.0	7.8.4	7.8.3	7.8.2	7.8.1
Red Hat Enterprise Linux/CentOS 5.5				C	C	C	C	C	C	C	C	C
Red Hat Enterprise Linux/CentOS 5.4
Red Hat Enterprise Linux/CentOS 5.1				C	C	C	C	C	C	C	C	C
Red Hat Enterprise Linux/CentOS 4.8
Linux 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1	8.0.1	8.0	7.8.4	7.8.3	7.8.2	7.8.1
Red Hat Enterprise Linux/CentOS 5.5		C	C	C	C	C	C	C	C	C	C	C
Red Hat Enterprise Linux/CentOS 5.4
Red Hat Enterprise Linux/CentOS 5.1		C	C	C	C	C	C	C	C	C	C	C
Virtual Desktop Infrastructure	8.5	8.4	8.3	8.2.5	8.2	8.1	8.0.1	8.0	7.8.4	7.8.3	7.8.2	7.8.1
Citrix XenApp 7.13	S 2627+	S 2627+
Citrix XenApp 7.8	S 2627+	S 2627+	S
Citrix XenApp 7.7	S 2627+	S 2627+	S	S
Citrix XenApp 7.6	S 2627+	S 2627+	S	C
Citrix XenApp 6.5	S 2627+	S 2627+	S	C
Citrix XenDesktop 7.13	S 2627+	S 2627+
Citrix XenDesktop 7.6				S	S	S	S	S	C	C
Citrix XenDesktop 5.6				S	S	S	S	S	C	C
VMWare Horizon 7.3.1	S 2801+
VMWare Horizon 6.1	S 2801+	S 2627+	S	S	S	S
VMWare Horizon 5.3	S 2801+	S 2627+	S	S	S	S
VMWare Horizon 5.2	S 2801+	S 2627+	S	S	S	S	S	S	C
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser Version	Product Version and Build
42	Supported via Application File Access. Review KBA #13856.
41	Supported via Application File Access. Review KBA #13856.
40	Supported via Application File Access. Review KBA #13856.
38	8.1.0.2224+
25	8.1.0.2224+
20	8.1.0.2224+
15	8.1.0.2224+
+ You must be using this version and build or later

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	8.1.0.2224+
11, excluding Windows 10	7.8.2.1833+
10	7.8.2.1833+
9	7.8.2.1833+
8	7.8.2.1833+
7	7.8.2.1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 Fall Creators Update 1709 Windows 10 Spring Creators Update 1803	Windows 10 1511, 1607, 1703	Windows 7/8/8.1	macOS 10.13.6	macOS 10.13.15	macOS 10.13.4	macOS 10.13.x	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
68	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2866+^	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
67	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2866+^	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
66	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^	8.5.0.2808+^ 8.4.0.2627+^		8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	Not Supported
65	8.5.0.2801+^ 8.4.0.2627+^	8.5.0.2801+^ 8.4.0.2627+^	8.5.0.2801+^ 8.4.0.2627+^			8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	Not Supported
64	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+				8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	Not Supported
63	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2527+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2527+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2527+				8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	8.5.0.2812 8.4.0.2721	8.4.0.2721+	8.4.0.2721+	Not Supported
62	8.4.0.2627+ 8.3.0.2527+	8.4.0.2627+ 8.3.0.2527+ 8.2.5.2450+	8.2.5.2450+				Coming soon	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	Not Supported
61	8.4.0.2627+ 8.3.0.2527+	8.4.0.2627+ 8.3.0.2527+ 8.2.5.2450+	8.2.5.2450+				Coming soon	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	Not Supported
60	Not Supported	8.2.5.2450+	8.2.5.2450+				Not Supported	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	Not Supported
59	Not Supported	8.2.5.2440+	8.2.5.2440+				Not Supported	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	8.4.0.2721+	Not Supported
58	Not Supported	8.2.5.2420+	8.2.5.2420+				Not Supported	8.3.0.2611+	8.3.0.2609+	8.3.0.2609+	8.1.0.2229+	8.2.0.2338+
57	Not Supported	8.2.5.2420+	8.2.5.2420+				Not Supported	8.3.0.2611+	8.3.0.2606+	8.3.0.2415+	8.1.0.2229+	8.2.0.2338+
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later.
^ Gmail file attachments and printing are not supported.

Mozilla Firefox

Browser Version	Windows 10 Fall Creators Update 1709 Windows 10 Spring Creators Update 1803	Windows 10 1511, 1607, 1703	Windows 7/8/8.1	macOS 10.13.0-10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4**	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
61	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
60	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
59	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
58	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2564+		Coming Soon	Coming Soon	Coming Soon	Coming Soon
57	8.4.0.2627+ 8.3.0.2564+	8.4.0.2627 8.3.0.2564	8.4.0.2627 8.3.0.2564		Coming Soon	Coming Soon	Coming Soon	Coming Soon
56	8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+		Coming Soon	Coming Soon	Coming Soon	Coming Soon
55	8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+		Coming Soon	Coming Soon	Coming Soon	Coming Soon
54	8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+		Coming Soon	Coming Soon	Coming Soon	Coming Soon
53	8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+		Coming Soon	Coming Soon	Coming Soon	Coming Soon
52	Not Supported	8.2.0.2340+	8.2.0.2340+		8.3.0.2611+	8.3.0.2606+	8.3.0.2606+	8.3.0.2606+	8.3.0.2606+
+ You must be using this version and build number or later
* To support this browser version, customers will need to update to the latest endpoint build of this TRITON product release.
** macOS 10.12.1 is not a supported Operating System.

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
60.0.0	Not Fully Supported. See Tech Alert for further details.
52.9.0	8.2.0.2340+
52.8.0	8.2.0.2340+
52.7.0	8.2.0.2340+
52.6.0	8.2.0.2340+
52.5.0	8.2.0.2340+
52.4.0	8.2.0.2340+
52.3.0	8.2.0.2340+
52.2.0	8.2.0.2340+
52.1.0	8.2.0.2340+
52.0	8.2.0.2340+
45.9.0	8.2.0.2326+
+ You must be using this version and build or later

Apple Safari (macOS Only)

Browser Version (macOS Version)	Product Version and Build
11.1.2 (10.13.6)	8.5.0.2866+
11.1.1 (10.13.5)	8.5.0.2854+
11.1 (10.13.4)	8.5.0.2831+
11 (10.13.0 - 10.13.3)	8.5.0.2812+ 8.4.0.2738+
10 (10.12.5, 10.12.6)	8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**	8.3.0.2606+
9 (10.11)	8.1.0.2229+*
9 (10.10)	7.8.4.1826+
9 (10.9)	7.8.4.1826+
8 (10.10)	7.8.4.1826+
7 (10.9)	7.8.3.1817+
6 (10.8)	7.8.2.1812+
5 (10.7)	7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.

Feature Support

Windows 32- and 64-bit Operating Systems	WPD Support	Secure Boot Mode
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with Secure Boot Mode	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 Anniversary and Creators Update with Secure Boot Mode	8.5.0.2801+ 8.4.0.2627+ Creators Only	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 Original, Anniversary, and Creators Update	8.5.0.2801+ 8.4.0.2627+ Creators Only
Windows 8.1
Windows 8
Windows XP
Windows Vista
Windows 7	8.1.x +

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