KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 8.1.0 and older browser versions, review the Data Security Endpoint Product Matrix.

For additional information, see: Note For versions 8.4 and 8.5, configurations listed include the build number. Starting in December 2018, the new Forcepoint One Endpoint for DLP contains the DLP Endpoint functionality that you are familiar with. DLP Endpoint functionality was not lost in the transition for Forcepoint One Endpoint for DLP. The version numbering has changed to "YY.MM.BBBB", where YY is the build Year, MM is the build Month, and BBBB is the sequential build number.

Resolution

Reference:
  • S: Supported
  • C: Certified

Operating System Support

Windows (32- and 64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.0
Windows 10 May 2019 Update (1903)C 19.05.890+C 8.5.2801+C 8.4.2627+   
Windows 10 October 2018 Update (1809)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+   
Windows 10 Spring Creators Update (1803)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+   
Windows 10 Fall Creators Update (1709) w/ Secure Boot ModeC 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C 8.3.2627+  
Windows 10 Fall Creators Update (1709)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C 8.3.2627+  
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot ModeC 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C  
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCC
Windows 8.1C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCC
Windows 8C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCC
Windows Vista    CC
Windows 7C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCC
Windows Server 2016 1C 19.01.766+
C 18.12.754+
C 8.5.2808+    
Windows Server 2012 R2 1C 19.01.766+
C 18.12.754+
C 8.5.2801+S 28.4.627+SCC
Windows Server 2012 1    CC
Windows Server 2008 R2 1  S 8.4.2627+SCC
Windows Server 2008 2  S 8.4.2627+SCC
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.
 

Apple OS X and macOS (64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.0
10.14.5, 10.14.6C 19.01.0109+ (excludes 19.04.xxxx)**
C 18.12.0099+
     
10.14.0 - 10.14.4C 19.01.0109+
C 18.12.0099+
     
10.13.6C 19.01.0109+
C 18.12.0099+
C 8.5.2866+    
10.13.4, 10.13.5C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2831+
    
10.13.2, 10.13.3C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
    
10.13.0, 10.13.1 C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
C 8.4.2738+   
10.12.0, 10.12.2 - 10.12.6C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
C 8.4.2721+C  
10.11.6C 19.01.0109+
C 18.12.0099+
C 8.5.2812+C 8.4.2721+CCC
10.10.x    CC
10.9.x    CC
+ You must be using this version and build number or later.
* Improved print support.
** Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.


Linux (32- and 64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.8.2.58.2.0
Red Hat Enterprise Linux/CentOS 5.5  C +C +CC
Red Hat Enterprise Linux/CentOS 5.1  C + C +CC
+ 64-bit only


Virtual Desktop Infrastructure

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.0
Citrix XenApp 7.15S 19.01.766+
C 18.12.754+
S 8.5.2627+S 8.4.2627+   
Citrix XenApp 7.13 S 8.5.2627+S 8.4.2627+   
Citrix XenApp 7.8 S 8.5.2627+S 8.4.2627+S  
Citrix XenApp 7.7 S 8.5.2627+S 8.4.2627+SS 
Citrix XenApp 7.6 S 8.5.2627+S 8.4.2627+SC 
Citrix XenApp 6.5 S 8.5.2627+S 8.4.2627+SC 
Citrix XenDesktop 7.15S 19.01.766+
S 18.12.754+
S 8.5.2627+S 8.4.2627+   
Citrix XenDesktop 7.13 S 8.5.2627+S 8.4.2627+   
Citrix XenDesktop 7.6    SS
Citrix XenDesktop 5.6    SS
VMWare Horizon 7.3.1S 19.01.766+
S 18.12.754+
S 8.5.2801+    
VMWare Horizon 6.1 S 8.5.2801+S 8.4.2627+SSS
VMWare Horizon 5.3 S 8.5.2801+S 8.4.2627+SSS
VMWare Horizon 5.2 S 8.5.2801+S 8.4.2627+SSS
+ You must be using this version and build number or later.


Browser Support

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
ChromiumComing soon in 2020
40 - 44 *Not fully supported. Review KBA #13856.
388.1.0.2224+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+
+ You must be using this version and build or later
* Microsoft did not release version 43.
 

Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 1019.01.766+
18.05.588+
8.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+
+ You must be using this version and build or later
 

Google Chrome

Browser VersionWindows 10
(1903)
Windows 10 (1809)Windows 10 (1709) and (1803)Windows 10 (1511), (1607) and (1703)Windows 7/8/8.1macOS 10.15.0 - 10.15.1macOS 10.14.0 - 10.14.6macOS 10.13.6macOS 10.13.5macOS 10.13.4 macOS 10.13.0 - 13.3macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12.0macOS 10.11.6
7819.09.4219+19.09.4219+19.09.4219+ 19.09.4219+19.10.0085+19.09.0064+19.09.0064+   19.09.0064+   
7719.09.4219+19.09.4219+19.09.4219+ 19.09.4219+ 19.09.0064+19.09.0064+   19.09.0064+   
7619.09.4219+19.09.4219+19.09.4219+ 19.09.4219+ 19.06.0219+19.06.0219   19.06.0219+   
7519.09.4219+19.09.4219+19.09.4219+ 19.09.4219+ 19.06.0219+19.06.0219+   19.06.0219+   
7419.05.890+19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
 19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
73 19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
 19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
72 18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
 18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
71 18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
 18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
70 8.5.0.2830+ ^8.5.0.2830+^8.5.0.2830+^8.5.0.2830+^ 18.12.0099+
8.5.0.2866+
8.5.0.2866+8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later.
^ Gmail file attachments and printing are not supported.
 

Mozilla Firefox

Browser VersionWindows 10 (1903)Windows 10 (1809)Windows 10 (1709)
Windows 10 (1803)
Windows 10 (1511), (1607),
and (1703)
Windows 7/8/8.1macOS 10.15.0 - 10.15.1macOS 10.14.0 - 10.14.6macOS 10.13.0-10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4**
7019.05.890+19.01.766+19.01.766+19.01.766+19.01.766+19.10.0085+19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
6919.05.890+19.01.766+19.01.766+19.01.766+19.01.766+ 19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
6819.05.890+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
 19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
6719.05.890+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
 19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
66 19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
 19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
65 19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
 18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
64 18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
 18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
63 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
62 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 18.12.0099+8.5.0.2831+8.5.0.2831+8.5.0.2831+
61 8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
  8.5.0.2831+8.5.0.2831+8.5.0.2831+
+ You must be using this version and build number or later
** macOS 10.12.1 is not a supported Operating System.
 

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionProduct Version and Build
68.0 - 68.219.01.766+
60.7.08.4.0.2627 is not fully supported.
18.12.754+ and 19.01.766+ DLP v8.6 is fully supported.
60.6.08.4.0.2627 is not fully supported.
18.12.754+ and 19.01.766+ DLP v8.6 is fully supported.
60.5.08.4.0.2627 is not fully supported.
18.12.754+ DLP v8.6 is fully supported.
60.4.018.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.3.018.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.2.08.4.0.2627+ Not Fully Supported * 
+ You must be using this version and build or later
* See KB Article Forcepoint DLP Endpoint Support for Firefox ESR Guidance for further details.
 

Apple Safari (macOS Only)

Browser Version (macOS Version)Product Version and Build
13.0.1 (10.13.6, 10.14.6)19.01.0109+
18.12.0099+
12.1.0 - 12.1.2 (10.12.6, 10.13.6, 10.14.6)19.01.0109+
18.12.0099+
12.0.3 (10.14.0 - 10.14.3)19.01.0109+
18.12.0099+
12.0.3 (10.12.6 - 10.13.6)18.12.0099+
11.1.2 (10.13.6)18.12.0099+
8.5.0.2866+
11.1.1 (10.13.5)8.5.0.2854+
11.1 (10.13.4)8.5.0.2831+
11 (10.13.0 - 10.13.3)8.5.0.2812+
8.4.0.2738+
10 (10.12.5, 10.12.6)18.12.0099+
8.3.0.2611+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.
 

Feature Support

Windows 32- and 64-bit Operating SystemsForcepoint DDPWPD SupportSecure Boot Mode
Windows 10 (1903), (1709), (1803), and (1809) with Secure Boot Mode18.12.754+18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 (1607) and (1703) with Secure Boot Mode 8.5.0.2801+
8.4.0.2627+ Creators Only
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 (1511), (1607), and (1703) 8.5.0.2801+
8.4.0.2627+ Creators Only
 
Windows 8.1   
Windows 8   
Windows XP   
Windows Vista   
Windows 7 18.05.588+
8.1.x +
 

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