KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

If you are running v7.1.x to v7.7.3, older browser versions, or Opera, review the legacy Data Security Endpoint Product Matrix.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit8.58.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Windows 10 Spring Creators Update (1803)C 2801+C 2627+          
Windows 10 Fall Creators Update (1709) w/ Secure Boot ModeC 2801+C 2627+C 2627+         
Windows 10 Fall Creators Update (1709)C 2801+C 2627+C 2627+         
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot ModeC 2801+C 2627+C         
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)C 2801+C 2627+CCCC      
Windows 8.1C 2801+C 2627+CCCCCCCCC 
Windows 8C 2801+C 2627+CCCCCCCCCC
Windows XP      CCCCCC
Windows Vista   CCCCCCCCC
Windows 7C 2801+C 2627+CCCCCCCCCC
Windows Server 2016 1C 2808+           
Windows Server 2012 R2 1C 2801+S 2627+SCCCCCCCC 
Windows Server 2012 1   CCCCCCCCC
Windows Server 2008 R2 1 S 2627+SCCCCCCCCC
Windows Server 2008 2 S 2627+SCCCCCCCCC
Windows Server 2003      CCCCCC
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.
Apple OS X 64-bit8.58.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
10.13.4C 2831+           
10.13.2, 10.13.3C 2812+           
10.13.0, 10.13.1 C 2812+C 2738+          
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6C 2812+C 2721+C         
10.11.xC 2812+C 2721+CCCC      
10.10.x   CCCC     
10.9.x   CCCCCCCC 
10.8.x     CCCCCCC
10.6.7 - 10.7.4        C (10.7)C  
+ You must be using this version and build number or later.
Linux 32-bit8.58.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Red Hat Enterprise Linux/CentOS 5.5   CCCCCCCCC
Red Hat Enterprise Linux/CentOS 5.4            
Red Hat Enterprise Linux/CentOS 5.1   CCCCCCCCC
Red Hat Enterprise Linux/CentOS 4.8            
Linux 64-bit8.58.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Red Hat Enterprise Linux/CentOS 5.5 CCCCCCCCCCC
Red Hat Enterprise Linux/CentOS 5.4            
Red Hat Enterprise Linux/CentOS 5.1 CCCCCCCCCCC
Virtual Desktop Infrastructure8.58.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Citrix XenApp 7.13S 2627+S 2627+          
Citrix XenApp 7.8S 2627+S 2627+S         
Citrix XenApp 7.7S 2627+S 2627+SS        
Citrix XenApp 7.6S 2627+S 2627+SC        
Citrix XenApp 6.5S 2627+S 2627+SC        
Citrix XenDesktop 7.13S 2627+S 2627+          
Citrix XenDesktop 7.6   SSSSSCC  
Citrix XenDesktop 5.6   SSSSSCC  
VMWare View Horizon 7.3.1S 2801+           
VMWare View Horizon 6.1S 2801+S 2627+SSSS      
VMWare View Horizon 5.3S 2801+S 2627+SSSS      
VMWare View Horizon 5.2S 2801+S 2627+SSSSSSC   
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
42Supported via Application File Access. Review KBA #13856.
41Supported via Application File Access. Review KBA #13856.
40Supported via Application File Access. Review KBA #13856.
388.1.0.2224+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+
+ You must be using this version and build or later
 

Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 108.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+
+ You must be using this version and build or later
 

Google Chrome

Browser VersionWindows 10 Fall Creators Update

Windows 10 Spring Creators Update
Windows 10Windows 7/8/8.1macOS 10.13.4 macOS 10.13.xmacOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
668.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
​8.4.0.2627+^
8.5.0.2808+^
​8.4.0.2627+^
8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
Not Supported
658.5.0.2801+^
8.4.0.2627+^
8.5.0.2801+^
8.4.0.2627+^
8.5.0.2801+^
8.4.0.2627+^
8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
Not Supported
648.5.0.2801+
8.4.0.2627+
8.5.0.2801+
​8.4.0.2627+
8.5.0.2801+
​8.4.0.2627+
 8.5.0.2812
8.4.0.2721
8.5.0.2812
​8.4.0.2721
8.5.0.2812
​8.4.0.2721
8.5.0.2812
​8.4.0.2721
8.5.0.2812
​8.4.0.2721
Not Supported
638.5.0.2801+
8.4.0.2627+
8.3.0.2527+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2527+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2527+
 8.5.0.2812
8.4.0.2721
8.5.0.2812
8.4.0.2721
8.5.0.2812
8.4.0.2721
8.4.0.2721+8.4.0.2721+Not Supported
628.4.0.2627+
8.3.0.2527+
8.4.0.2627+
8.3.0.2527+
8.2.5.2450+
8.2.5.2450+ Coming soon8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
618.4.0.2627+
8.3.0.2527+
8.4.0.2627+
8.3.0.2527+
8.2.5.2450+
8.2.5.2450+ Coming soon8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
60Not Supported8.2.5.2450+8.2.5.2450+ Not Supported8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
59Not Supported8.2.5.2440+8.2.5.2440+ Not Supported8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
58Not Supported8.2.5.2420+8.2.5.2420+ Not Supported8.3.0.2611+8.3.0.2609+8.3.0.2609+8.1.0.2229+8.2.0.2338+
57Not Supported8.2.5.2420+8.2.5.2420+ Not Supported8.3.0.2611+8.3.0.2606+8.3.0.2415+8.1.0.2229+8.2.0.2338+
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later.
^ Gmail file attachments and printing are not supported.
 

Mozilla Firefox

Browser VersionWindows 10 Fall Creators Update

Windows 10 Spring Creators Update
Windows 10Windows 7/8/8.1macOS 10.13.0-10.13.4macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4**macOS 10.12macOS 10.11macOS 10.8 - 10.10
598.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2831+8.5.0.2831+8.5.0.2831+   
588.5.0.2801+
8.4.0.2627+
8.3.0.2564+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2564+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2564+
 Coming SoonComing SoonComing SoonComing Soon 
578.4.0.2627+
8.3.0.2564+
8.4.0.2627
8.3.0.2564
8.4.0.2627
8.3.0.2564
 Coming SoonComing SoonComing SoonComing Soon 
568.4.0.2627+
8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
​8.2.5.2449+
 Coming SoonComing SoonComing SoonComing Soon 
558.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
 Coming SoonComing SoonComing SoonComing Soon 
548.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
 Coming SoonComing SoonComing SoonComing Soon 
538.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
 Coming SoonComing SoonComing SoonComing Soon 
52Not Supported8.2.0.2340+8.2.0.2340+ 8.3.0.2611+8.3.0.2606+8.3.0.2606+8.3.0.2606+8.3.0.2606+
+ You must be using this version and build number or later
* To support this browser version, customers will need to update to the latest endpoint build of this TRITON product release.
** macOS 10.12.1 is not a supported Operating System.
 

Mozilla Firefox ESR Support (Windows Only)

Browser VersionProduct Version and Build
52.7.08.2.0.2340+
52.6.08.2.0.2340+
52.5.08.2.0.2340+
52.4.08.2.0.2340+
52.3.08.2.0.2340+
52.2.08.2.0.2340+
52.1.08.2.0.2340+
52.08.2.0.2340+
45.9.08.2.0.2326+
+ You must be using this version and build or later
 

Apple Safari (macOS Only)

Browser Version (macOS Version)Product Version and Build
11.1 (10.13.4)8.5.0.2831+
11 (10.13.0 - 10.13.3)8.5.0.2812+
8.4.0.2738+
10 (10.12.5, 10.12.6)8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606+
9 (10.11)8.1.0.2229+*
9 (10.10)7.8.4.1826+
9 (10.9)7.8.4.1826+
8 (10.10)7.8.4.1826+
7 (10.9)7.8.3.1817+
6 (10.8)7.8.2.1812+
5 (10.7)7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.
 

Feature Support

Windows 32- and 64-bit Operating SystemsWPD SupportSecure Boot Mode
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with Secure Boot Mode8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 Anniversary and Creators Update with Secure Boot Mode8.5.0.2801+
8.4.0.2627+ Creators Only
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 Original, Anniversary, and Creators Update8.5.0.2801+
8.4.0.2627+ Creators Only
 
Windows 8.1  
Windows 8  
Windows XP  
Windows Vista  
Windows 78.1.x + 

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