KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

If you are running v7.1.x to v7.7.3, older browser versions, or Opera, review the legacy Data Security Endpoint Product Matrix.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit8.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Windows 10 Fall Creators Update w/ Secure Boot ModeC 2627+C 2627+         
Windows 10 Fall Creators UpdateC 2627+C 2627+         
Windows 10 Anniversary and Creators Update w/ Secure Boot ModeC 2627+C         
Windows 10 Original, Anniversary, and Creators UpdateC 2627+CCCC      
Windows 8.1C 2627+CCCCCCCCC 
Windows 8C 2627+CCCCCCCCCC
Windows XP     CCCCCC
Windows Vista  CCCCCCCCC
Windows 7C 2627+CCCCCCCCCC
Windows Server 2012 R2 1S 2627+SCCCCCCCC 
Windows Server 2012 1  CCCCCCCCC
Windows Server 2008 R2 1S 2627+SCCCCCCCCC
Windows Server 2008 2S 2627+SCCCCCCCCC
Windows Server 2003     CCCCCC
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.
Apple OS X 64-bit8.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
10.13.0, 10.13.1 *C 2738+          
10.12.0, 10.12.2, 10.12.3, 10.12.4, 10.12.5, 10.12.6C 2721+C         
10.11.xC 2721+CCCC      
10.10.x  CCCC     
10.9.x  CCCCCCCC 
10.8.x    CCCCCCC
10.6.7 - 10.7.4       C (10.7)C  
+ You must be using this version and build number or later.
* macOS 10.13.2 support is coming soon.
Linux 32-bit8.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Red Hat Enterprise Linux/CentOS 5.5  CCCCCCCCC
Red Hat Enterprise Linux/CentOS 5.4           
Red Hat Enterprise Linux/CentOS 5.1  CCCCCCCCC
Red Hat Enterprise Linux/CentOS 4.8           
Linux 64-bit8.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Red Hat Enterprise Linux/CentOS 5.5CCCCCCCCCCC
Red Hat Enterprise Linux/CentOS 5.4           
Red Hat Enterprise Linux/CentOS 5.1CCCCCCCCCCC
Virtual Desktop Infrastructure8.48.38.2.58.28.18.0.18.07.8.47.8.37.8.27.8.1
Citrix XenApp 7.13S 2626+          
Citrix XenApp 7.8S 2627+S         
Citrix XenApp 7.7S 2627+SS        
Citrix XenApp 7.6S 2627+SC        
Citrix XenApp 6.5S 2627+SC        
Citrix XenDesktop 7.13S 2627+          
Citrix XenDesktop 7.6  SSSSSCC  
Citrix XenDesktop 5.6  SSSSSCC  
VMWare View Horizon 6.1S 2627+SSSS      
VMWare View Horizon 5.3S 2627+SSSS      
VMWare View Horizon 5.2S 2627+SSSSSSC   
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
41Coming Soon
40Coming soon
388.1.0.2224+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+
+ You must be using this version and build or later
 

Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 108.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+
+ You must be using this version and build or later
 

Google Chrome

Browser VersionWindows 10 Fall Creators UpdateWindows 10Windows 7/8/8.1macOS 10.13.2 macOS 10.13.0 - 10.13.1macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12macOS 10.11macOS 10.8 - 10.10
63Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon8.4.0.2721+8.4.0.2721+Not Supported
628.4.0.2627+
8.3.0.2527+
8.4.0.2627+
8.3.0.2527+
8.2.5.2450+
8.2.5.2450+Not SupportedComing soon8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
618.4.0.2627+
8.3.0.2527+
8.4.0.2627+
8.3.0.2527+
8.2.5.2450+
8.2.5.2450+Not SupportedComing soon8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
60Not Supported8.2.5.2450+8.2.5.2450+Not SupportedNot Supported8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
59Not Supported8.2.5.2440+8.2.5.2440+Not SupportedNot Supported8.4.0.2721+8.4.0.2721+8.4.0.2721+8.4.0.2721+Not Supported
58Not Supported8.2.5.2420+8.2.5.2420+Not SupportedNot Supported8.3.0.2611+8.3.0.2609+8.3.0.2609+8.1.0.2229+8.2.0.2338+
57Not Supported8.2.5.2420+8.2.5.2420+Not SupportedNot Supported8.3.0.2611+8.3.0.2606+8.3.0.2415+8.1.0.2229+8.2.0.2338+
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later
 

Mozilla Firefox

Browser VersionWindows 10 Fall Creators UpdateWindows 10Windows 7/8/8.1macOS 10.13.2macOS 10.13.0 - 10.13.1macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4**macOS 10.12macOS 10.11macOS 10.8 - 10.10
578.4.0.2627+
8.3.0.2564+
8.4.0.2627+
8.3.0.2564+
8.4.0.2627+
8.3.0.2564+
Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon
568.4.0.2627+
8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
​8.2.5.2449+
Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon
558.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon
548.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon
538.4.0.2627+
​8.3.0.2544+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
8.4.0.2627+
8.3.0.2544+
8.2.5.2449+
Coming SoonComing SoonComing SoonComing SoonComing SoonComing SoonComing Soon
52Not Supported8.2.0.2340+8.2.0.2340+Coming SoonComing Soon8.3.0.2611+8.3.0.2606+8.3.0.2606+8.3.0.2606+8.3.0.2606+
+ You must be using this version and build number or later
* To support this browser version, customers will need to update to the latest endpoint build of this TRITON product release.
** macOS 10.12.1 is not a supported Operating System.
 

Mozilla Firefox ESR Support (Windows Only)

Browser VersionProduct Version and Build
52.5.08.2.0.2340+
52.4.08.2.0.2340+
52.3.08.2.0.2340+
52.2.08.2.0.2340+
52.1.08.2.0.2340+
52.08.2.0.2340+
45.9.08.2.0.2326+
+ You must be using this version and build or later
 

Apple Safari (macOS Only)

Browser Version (macOS Version)Product Version and Build
10 (10.13.0, 10.13.1)8.4.0.2738+
10 (10.12.5)8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606+
9 (10.11)8.1.0.2229+*
9 (10.10)7.8.4.1826+
9 (10.9)7.8.4.1826+
8 (10.10)7.8.4.1826+
7 (10.9)7.8.3.1817+
6 (10.8)7.8.2.1812+
5 (10.7)7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.
 

Feature Support

Windows 32- and 64-bit Operating SystemsWPD SupportSecure Boot Mode
Windows 10 Fall Creators Update w/ Secure Boot Mode8.4.0.2627+8.4.0.2627+
8.3.0.2525+
Windows 10 Fall Creators Update8.4.0.2627+ 
Windows 10 Anniversary and Creators Update w/ Secure Boot Mode8.4.0.2627+ Creators Only8.3.0.2525+
8.4.0.2627+
Windows 10 Original, Anniversary, and Creators Update8.4.0.2627+ Creators Only 
Windows 8.1  
Windows 8  
Windows XP  
Windows Vista  
Windows 78.1.x + 

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