KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 8.0.0 and older browser versions, review the Data Security Endpoint Product Matrix.

For additional information, see: Note For versions 8.4 and 8.5, configurations listed include the build number. Starting in December 2018, the new Forcepoint One Endpoint for DLP contains the DLP Endpoint functionality that you are familiar with. DLP Endpoint functionality was not lost in the transition for Forcepoint One Endpoint for DLP. The version numbering has changed to "YY.MM.BBBB", where YY is the build Year, MM is the build Month, and BBBB is the sequential build number. 

 

Resolution

Reference:
  • S: Supported
  • C: Certified

Operating System Support

Windows (32- and 64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.08.1.08.0.1
Windows 10 October 2018 Update (1809)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+     
Windows 10 Spring Creators Update (1803)C 19.01.766+
C 18.05.588+
C 8.5.2801+C 8.4.2627+     
Windows 10 Fall Creators Update (1709) w/ Secure Boot ModeC 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C 8.3.2627+    
Windows 10 Fall Creators Update (1709)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C 8.3.2627+    
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot ModeC 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+C    
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCCC 
Windows 8.1C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCCCC
Windows 8C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCCCC
Windows XP       C
Windows Vista    CCCC
Windows 7C 19.01.766+
C 18.12.754+
C 8.5.2801+C 8.4.2627+CCCCC
Windows Server 2016 1C 19.01.766+
C 18.12.754+
C 8.5.2808+      
Windows Server 2012 R2 1C 19.01.766+
C 18.12.754+
C 8.5.2801+S 28.4.627+SCCCC
Windows Server 2012 1    CCCC
Windows Server 2008 R2 1  S 8.4.2627+SCCCC
Windows Server 2008 2  S 8.4.2627+SCCCC
Windows Server 2003       C
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.

Apple OS X and macOS (64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.08.1.08.0.1
10.14.0 - 10.14.4C 19.01.0109+
C 18.12.0099+
       
10.13.6C 19.01.0109+
C 18.12.0099+
C 8.5.2866+      
10.13.4, 10.13.5C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2831+
      
10.13.2, 10.13.3C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
      
10.13.0, 10.13.1 C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
C 8.4.2738+     
10.12.0, 10.12.2 - 10.12.6C 19.01.0109+
C 18.12.0099+
C 8.5.2866+ *
C 8.5.2812+
C 8.4.2721+C    
10.11.6C 19.01.0109+
C 18.12.0099+
C 8.5.2812+C 8.4.2721+CCCC 
10.10.x    CCCC
10.9.x    CCCC
10.8.x      CC
+ You must be using this version and build number or later.
* Improved print support.

Linux (32- and 64-bit)

VersionForcepoint One Endpoint8.5.08.4.08.3.8.2.58.2.08.1.08.0.1
Red Hat Enterprise Linux/CentOS 5.5  C +C +CCCC
Red Hat Enterprise Linux/CentOS 5.1  C + C +CCCC
+ 64-bit only        

Virtual Desktop Infrastructure

VersionForcepoint One Endpoint8.5.08.4.08.3.08.2.58.2.08.1.08.0.1
Citrix XenApp 7.15C 19.01.766+
C 18.12.754+
S 8.5.2627+S 8.4.2627+     
Citrix XenApp 7.13 S 8.5.2627+S 8.4.2627+     
Citrix XenApp 7.8 S 8.5.2627+S 8.4.2627+S    
Citrix XenApp 7.7 S 8.5.2627+S 8.4.2627+SS   
Citrix XenApp 7.6 S 8.5.2627+S 8.4.2627+SC   
Citrix XenApp 6.5 S 8.5.2627+S 8.4.2627+SC   
Citrix XenDesktop 7.15C 19.01.766+
C 18.12.754+
S 8.5.2627+S 8.4.2627+     
Citrix XenDesktop 7.13 S 8.5.2627+S 8.4.2627+     
Citrix XenDesktop 7.6    SSSS
Citrix XenDesktop 5.6    SSSS
VMWare Horizon 7.3.1S 19.01.766+
S 18.12.754+
S 8.5.2801+      
VMWare Horizon 6.1 S 8.5.2801+S 8.4.2627+SSSS 
VMWare Horizon 5.3 S 8.5.2801+S 8.4.2627+SSSS 
VMWare Horizon 5.2 S 8.5.2801+S 8.4.2627+SSSSS
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser VersionProduct Version and Build
44 *Supported via Application File Access. Review KBA #13856.
42Supported via Application File Access. Review KBA #13856.
41Supported via Application File Access. Review KBA #13856.
40Supported via Application File Access. Review KBA #13856.
388.1.0.2224+
258.1.0.2224+
208.1.0.2224+
158.1.0.2224+
+ You must be using this version and build or later
* Microsoft did not release version 43.
 

Microsoft Internet Explorer (Windows Only)

Browser VersionProduct Version and Build
11, on Windows 1019.01.766+
18.05.588+
8.1.0.2224+
11, excluding Windows 107.8.2.1833+
107.8.2.1833+
97.8.2.1833+
87.8.2.1833+
77.8.2.1833+
+ You must be using this version and build or later
 

Google Chrome

Browser VersionWindows 10 October 2018 Update 1809Windows 10 Fall Creators Update 1709
Windows 10 Spring Creators Update 1803
Windows 10 1511, 1607, 1703Windows 7/8/8.1macOS 10.14.0 - 10.14.3macOS 10.13.6macOS 10.13.5macOS 10.13.4 macOS 10.13.0 - 13.3macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4*macOS 10.12.0macOS 10.11.6macOS 10.8 - 10.10
7319.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.766+
18.12.754+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
19.01.0109+
18.12.0099+
8.5.0.2866+
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
19.01.0109+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
 
7218.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
 
7118.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.754+
8.5.0.2830+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
18.12.0099+
8.5.0.2866+
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
18.12.0099+
8.5.0.2812^
8.4.0.2721^
 
708.5.0.2830+ ^8.5.0.2830+^8.5.0.2830+^8.5.0.2830+^18.12.0099+
8.5.0.2866+
8.5.0.2866+8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
 
69

8.5.0.2808+ ^
8.4.0.2627+ ^

8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2866+8.5.0.2866+^8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
 
688.5.0.2808+ ^
8.4.0.2627+ ^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
 8.5.0.2866+^8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
 
678.5.0.2808+ ^
8.4.0.2627+ ^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
 8.5.0.2866+^8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
 
668.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
8.4.0.2627+^
8.5.0.2808+^
​8.4.0.2627+^
8.5.0.2808+^
​8.4.0.2627+^
  8.5.0.2854+^8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
Not Supported
658.5.0.2808+^
8.4.0.2627+^
8.5.0.2801+^
8.4.0.2627+^
8.5.0.2801+^
8.4.0.2627+^
8.5.0.2801+^
8.4.0.2627+^
   8.5.0.2831+^8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
8.5.0.2812^
8.4.0.2721^
Not Supported
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build number or later.
^ Gmail file attachments and printing are not supported.
 

Mozilla Firefox

Browser VersionWindows 10 October 2018 Update (1809)Windows 10 Fall Creators Update 1709
Windows 10 Spring Creators Update 1803
Windows 10 1511, 1607, 1703Windows 7/8/8.1macOS 10.14.0 - 10.14.4macOS 10.13.0-10.13.6macOS 10.12.5 - 10.12.6macOS 10.12.2 - 10.12.4**macOS 10.12.0macOS 10.11.6macOS 10.8 - 10.10
6619.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.0109+
18.12.0099+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
19.01.0109+
18.12.0099+
8.5.0.2831+
   
6519.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
19.01.766+
8.5.0.2801+
8.4.0.2627+
18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
   
6418.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
​​​​​​​8.5.0.2831+
   
638.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
18.12.0099+18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
18.12.0099+
8.5.0.2831+
   
628.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
18.12.0099+8.5.0.2831+8.5.0.2831+8.5.0.2831+   
618.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2831+8.5.0.2831+8.5.0.2831+   
608.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2831+8.5.0.2831+8.5.0.2831+   
598.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
 8.5.0.2831+8.5.0.2831+8.5.0.2831+   
588.5.0.2801+
8.4.0.2627+
8.5.0.2801+
8.4.0.2627+
8.3.0.2564+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2564+
8.5.0.2801+
8.4.0.2627+
​8.3.0.2564+
       
+ You must be using this version and build number or later
** macOS 10.12.1 is not a supported Operating System.
 

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionProduct Version and Build
60.6.08.4.0.2627 is not fully supported.
​​​​​​​18.12.754+ and 19.01.766+ DLP v8.6 is fully supported.
60.5.08.4.0.2627 is not fully supported.
​​​​​​​18.12.754+ DLP v8.6 is fully supported.
60.4.018.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.3.018.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.2.08.4.0.2627+ Not Fully Supported * 
60.1.08.4.0.2627+ Not Fully Supported *
60.0.08.4.0.2627+ Not Fully Supported *
52.9.08.2.0.2340+
52.8.08.2.0.2340+
52.7.08.2.0.2340+
+ You must be using this version and build or later
* See KB Article Forcepoint DLP Endpoint Support for Firefox ESR Guidance for further details.
 

Apple Safari (macOS Only)

Browser Version (macOS Version)Product Version and Build
12.0.3 (10.14.0 - 10.14.3)19.01.0109+
18.12.0099+
12.0.3 (10.12.6 - 10.13.6)18.12.0099+
11.1.2 (10.13.6)18.12.0099+
​​​​​​​8.5.0.2866+
11.1.1 (10.13.5)8.5.0.2854+
11.1 (10.13.4)8.5.0.2831+
11 (10.13.0 - 10.13.3)8.5.0.2812+
8.4.0.2738+
10 (10.12.5, 10.12.6)18.12.0099+
​​​​​​​8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)**8.3.0.2606+
9 (10.11)8.1.0.2229+*
9 (10.10)7.8.4.1826+
9 (10.9)7.8.4.1826+
8 (10.10)7.8.4.1826+
7 (10.9)7.8.3.1817+
6 (10.8)7.8.2.1812+
5 (10.7)7.8.2.1812+
+ You must be using this version and build or later
* To support this browser version, customers need to update to the latest endpoint build of this product release.
** macOS 10.12.1 is not a supported Operating System.
 

Feature Support

Windows 32- and 64-bit Operating SystemsForcepoint DDPWPD SupportSecure Boot Mode
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) and October 2018 Update (1809) with Secure Boot Mode18.05.588+18.05.588+
8.5.0.2801+
8.4.0.2627+
18.05.588+
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 Anniversary and Creators Update with Secure Boot Mode 8.5.0.2801+
8.4.0.2627+ Creators Only
8.5.0.2801+
8.4.0.2627+
8.3.0.2525+
Windows 10 Original, Anniversary, and Creators Update 8.5.0.2801+
8.4.0.2627+ Creators Only
 
Windows 8.1   
Windows 8   
Windows XP   
Windows Vista   
Windows 7 18.05.588+
8.1.x +
 

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