KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For versions 7.0.x to 8.2.5 and older browser versions, review the Data Security Endpoint Product Matrix.

For additional information, see:

Upgrade Centers for v7.8.x to 8.x
Forcepoint System Requirements
Product Support Life Cycle
Endpoint Operating System and Web Browser Support Guidance (upcoming release dates)

Note For versions 8.4 and 8.5, configurations listed include the build number. Starting in December 2018, the new Forcepoint One Endpoint for DLP contains the DLP Endpoint functionality that you are familiar with. DLP Endpoint functionality was not lost in the transition for Forcepoint One Endpoint for DLP. The version numbering has changed to "YY.MM.BBBB", where YY is the build Year, MM is the build Month, and BBBB is the sequential build number.

Resolution

Reference:

S: Supported
C: Certified

Operating System Support

Windows (32- and 64-bit)

Version	Forcepoint One Endpoint	8.5.0	8.4.0	8.3.0
Windows 10 November 2019 Update (1909)	C 20.02.4499+ C 19.05.890+	C 8.5.2801+
Windows 10 May 2019 Update (1903)	C 20.02.4499+ C 19.05.890+	C 8.5.2801+	C 8.4.2627+
Windows 10 October 2018 Update (1809)	C 20.02.4499+ C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+
Windows 10 Spring Creators Update (1803)	C 20.02.4499+ C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+
Windows 10 Fall Creators Update (1709) w/ Secure Boot Mode	C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C 8.3.2627+
Windows 10 Fall Creators Update (1709)	C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C 8.3.2627+
Windows 10 Anniversary (1607) and Creators Update (1703) w/ Secure Boot Mode	C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C
Windows 10 Original (1511), Anniversary (1607), and Creators Update (1703)	C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C
Windows 8.1	C 20.02.4499+ C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C
Windows 8	C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C
Windows 7	C 20.02.4499 C 19.01.766+ C 18.12.754+	C 8.5.2801+	C 8.4.2627+	C
Windows Server 2016 ¹	C 20.02.4499+ C 19.01.766+ C 18.12.754+	C 8.5.2808+
Windows Server 2012 R2 ¹	C 20.02.4499+ C 19.01.766+ C 18.12.754+	C 8.5.2801+	S 28.4.627+	S
Windows Server 2008 R2 ¹			S 8.4.2627+	S
Windows Server 2008 ²			S 8.4.2627+	S
1 64-bit only
2 32-bit only
+ You must be using this version and build number or later.

Apple OS X and macOS (64-bit)

Version	Forcepoint One Endpoint	8.5.0	8.4.0	8.3.0
10.15.0 - 10.15.4	C 20.02.0219+ C 19.10.0085+
10.14.5, 10.14.6	C 20.02.0219+ C 19.12.0173+
10.14.0 - 10.14.4	C 20.02.0219+ C 19.12.0173+
10.13.6	C 20.02.0219+ C 19.12.0173+ C 18.12.0099+	C 8.5.2866+
10.13.4, 10.13.5	C 20.02.0219+ C 19.01.0109+ C 18.12.0099+	C 8.5.2866+ * C 8.5.2831+
10.13.2, 10.13.3	C 20.02.0219+ C 19.01.0109+ C 18.12.0099+	C 8.5.2866+ * C 8.5.2812+
10.13.0, 10.13.1	C 20.02.0219+ C 19.01.0109+ C 18.12.0099+	C 8.5.2866+ * C 8.5.2812+	C 8.4.2738+
10.12.0, 10.12.2 - 10.12.6	C 19.01.0109-19.10.0085 C 18.12.0099+	C 8.5.2866+ * C 8.5.2812+	C 8.4.2721+	C
10.11.6	C 19.01.0109-19.10.0085 C 18.12.0099+	C 8.5.2812+	C 8.4.2721+	C
+ You must be using this version and build number or later. * Improved print support. ** Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.

Virtual Desktop Infrastructure

Version	Forcepoint One Endpoint	8.5.0	8.4.0	8.3.0
Citrix Virtual Apps 1906	S 20.02.4499+ S 19.08.4112+
Citrix XenApp 7.15 LTSR CU4	S 20.02.4499+ S 19.08.4112+
Citrix XenApp 7.15	S 19.01.766+ C 18.12.754+	S 8.5.2627+	S 8.4.2627+
Citrix XenApp 7.13		S 8.5.2627+	S 8.4.2627+
Citrix XenApp 7.8		S 8.5.2627+	S 8.4.2627+	S
Citrix XenApp 7.7		S 8.5.2627+	S 8.4.2627+	S
Citrix XenApp 7.6		S 8.5.2627+	S 8.4.2627+	S
Citrix XenApp 6.5		S 8.5.2627+	S 8.4.2627+	S
Citrix XenDesktop 7.15	S 19.01.766+ S 18.12.754+	S 8.5.2627+	S 8.4.2627+
Citrix XenDesktop 7.13		S 8.5.2627+	S 8.4.2627+
VMWare Horizon 7.9 (Application Pool, Instant Clone Desktop Pool, App Volumes 2.18)	S 20.02.4499+ S 19.12.4417+
VMWare Horizon 7.9 Application Pool (Persistent Mode)	S 20.02.4499+ S 19.10.4281+
VMWare Horizon 7.9 Instant Clone Desktop Pool (Non-persistent Mode)	S 20.02.4499+ S 19.11.4358+
VMWare Horizon 7.9 App Volumes 2.18 (Non-persistent Mode)	S 20.02.4499+ S 19.12.4417+
VMWare Horizon 7.3.1	S 19.01.766+ S 18.12.754+	S 8.5.2801+
VMWare Horizon 6.1		S 8.5.2801+	S 8.4.2627+	S
VMWare Horizon 5.3		S 8.5.2801+	S 8.4.2627+	S
VMWare Horizon 5.2		S 8.5.2801+	S 8.4.2627+	S
+ You must be using this version and build number or later.

Browser Support

Microsoft Edge (Windows 10 Only)

Browser Version	Product Version and Build
79 (Edge Chromium)	20.02.4499+
40 - 44 *	Not fully supported. Review KBA #13856.
38	8.1.0.2224+
25	8.1.0.2224+
20	8.1.0.2224+
15	8.1.0.2224+
+ You must be using this version and build or later * Microsoft did not release version 43.

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	S 20.02.4499+ 19.01.766+ 18.05.588+ 8.1.0.2224+
11, excluding Windows 10	7.8.2.1833+
10	7.8.2.1833+
9	7.8.2.1833+
8	7.8.2.1833+
7	7.8.2.1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 (1909)	Windows 10 (1903)	Windows 10 (1809)	Windows 10 (1709) and (1803)	Windows 10 (1511), (1607) and (1703)	Windows 7/8/8.1	macOS 10.15.0 - 10.15.4	macOS 10.14.0 - 10.14.6	macOS 10.13.6	macOS 10.13.5	macOS 10.13.4	macOS 10.13.0 - 13.3	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12.0	macOS 10.11.6
81	20.02.4499+ 19.09.4219+	20.02.4499+ 19.09.4219+	20.02.4499+ 19.09.4219+	19.09.4219+		20.02.4499+ 19.09.4219+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.09.0064+	20.02.0219+ 19.09.0064+
80	20.02.4499+ 19.09.4219+	20.02.4499+ 19.09.4219+	20.02.4499+ 19.09.4219+	19.09.4219+		20.02.4499+ 19.09.4219+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.09.0064+	20.02.0219+ 19.09.0064+
79	19.09.4219+	19.09.4219+	19.09.4219+	19.09.4219+		19.09.4219+	19.10.0085+	19.09.0064+	19.09.0064+
78		19.09.4219+	19.09.4219+	19.09.4219+		19.09.4219+	19.10.0085+	19.09.0064+	19.09.0064+				19.09.0064+
77		19.09.4219+	19.09.4219+	19.09.4219+		19.09.4219+		19.09.0064+	19.09.0064+				19.09.0064+
76		19.09.4219+	19.09.4219+	19.09.4219+		19.09.4219+		19.06.0219+	19.06.0219				19.06.0219+
75		19.09.4219+	19.09.4219+	19.09.4219+		19.09.4219+		19.06.0219+	19.06.0219+				19.06.0219+
74		19.05.890+	19.01.766+ 18.12.754+	19.01.766+ 18.12.754+	19.01.766+ 18.12.754+	19.01.766+ 18.12.754+		19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	8.5.0.2812^ 8.4.0.2721^	19.01.0109+ 18.12.0099+ 8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	19.01.0109+ 18.12.0099+ 8.5.0.2812^ 8.4.0.2721^
73			19.01.766+ 18.12.754+	19.01.766+ 18.12.754+	19.01.766+ 18.12.754+	19.01.766+ 18.12.754+		19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	19.01.0109+ 18.12.0099+ 8.5.0.2866+	8.5.0.2812^ 8.4.0.2721^	19.01.0109+ 18.12.0099+ 8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	19.01.0109+ 18.12.0099+ 8.5.0.2812^ 8.4.0.2721^
72			18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+		18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	18.12.0099+ 8.5.0.2812^ 8.4.0.2721^
71			18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+	18.12.754+ 8.5.0.2830+		18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	18.12.0099+ 8.5.0.2866+	8.5.0.2812^ 8.4.0.2721^	18.12.0099+ 8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	18.12.0099+ 8.5.0.2812^ 8.4.0.2721^
70			8.5.0.2830+ ^	8.5.0.2830+^	8.5.0.2830+^	8.5.0.2830+^		18.12.0099+ 8.5.0.2866+	8.5.0.2866+	8.5.0.2854+^	8.5.0.2831+^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^	8.5.0.2812^ 8.4.0.2721^
* macOS 10.12.1 is not a supported Operating System. + You must be using this version and build number or later. ^ Gmail file attachments and printing are not supported.

Mozilla Firefox

Browser Version	Windows 10 November 2019 Update (1909)	Windows 10 (1903)	Windows 10 (1809)	Windows 10 (1709) Windows 10 (1803)	Windows 10 (1511), (1607), and (1703)	Windows 7/8/8.1	macOS 10.15.0 - 10.15.4	macOS 10.14.0 - 10.14.6	macOS 10.13.0-10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4**
75	Coming Soon	Coming Soon	Coming Soon	Coming Soon		Coming Soon	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+ 8.5.0.2831+
74	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.02.4499+ 19.01.766+	19.01.766+		20.02.4499+ 19.01.766+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+ 8.5.0.2381
73	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.02.4499+ 19.01.766+	19.01.766+		20.02.4499+ 19.01.766+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.10.0085+ 8.5.0.2381
72	19.05.890+	19.08.890+	19.01.766+	19.01.766+		19.01.766+	19.10.0085+	19.10.0085+	19.10.0085+ 8.5.0.2381
71	19.05.890+	19.05.890+	19.01.766+	19.01.766+		19.01.766+	19.10.0085+	19.10.0085+	19.10.0085+ 8.5.0.2381
70		19.05.890+	19.01.766+	19.01.766+	19.01.766+	19.01.766+	19.10.0085+	19.01.0109+ 18.12.0099+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+
69		19.05.890+	19.01.766+	19.01.766+	19.01.766+	19.01.766+		19.01.0109+ 18.12.0099+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+
68		19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+		19.01.0109+ 18.12.0099+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+
67		19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+		19.01.0109+ 18.12.0099+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+
66			19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+		19.01.0109+ 18.12.0099+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+	19.01.0109+ 18.12.0099+ 8.5.0.2831+
65			19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+	19.01.766+ 8.5.0.2801+ 8.4.0.2627+		18.12.0099+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+
64			18.05.588+ 8.5.0.2801+ 8.4.0.2627+	18.05.588+ 8.5.0.2801+ 8.4.0.2627+	18.05.588+ 8.5.0.2801+ 8.4.0.2627+	18.05.588+ 8.5.0.2801+ 8.4.0.2627+		18.12.0099+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+
63			8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		18.12.0099+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+	18.12.0099+ 8.5.0.2831+
62			8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		18.12.0099+	8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
61			8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+			8.5.0.2831+	8.5.0.2831+	8.5.0.2831+
+ You must be using this version and build number or later ** macOS 10.12.1 is not a supported Operating System.

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
68.0 - 68.7	20.02.4499+ 19.01.766+
60.7.0	8.4.0.2627 is not fully supported. 18.12.754+ and 19.01.766+ DLP v8.6 is fully supported.
60.6.0	8.4.0.2627 is not fully supported. 18.12.754+ and 19.01.766+ DLP v8.6 is fully supported.
60.5.0	8.4.0.2627 is not fully supported. 18.12.754+ DLP v8.6 is fully supported.
60.4.0	18.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.3.0	18.12.754 and 8.4.0.2627+. Not fully supported pre-DLP v8.6.*
60.2.0	8.4.0.2627+ Not Fully Supported *
+ You must be using this version and build or later * See KB Article Forcepoint DLP Endpoint Support for Firefox ESR Guidance for further details.

Apple Safari (macOS Only)

Browser Version (macOS Version)	Product Version and Build
13.1 (10.15.4)	20.02.0219+ 19.10.0085+
13.1 (10.14.6)	20.02.0219+ 19.01.0109+ 18.12.0099+
13.1 (10.13.6)	20.04.0221+
13.0.0-13.0.5 (10.15.0-10.15.3)	20.02.0219+ 19.10.0085+
13.0.0-13.0.5 (10.14.6)	20.02.0219+ 19.01.0109+ 18.12.0099+
13.0.0-13.0.3 (10.13.6, 10.14.6)	19.01.0109+ 18.12.0099+
12.1.0 - 12.1.2 (10.12.6, 10.13.6, 10.14.6)	19.01.0109+ 18.12.0099+
12.0.3 (10.14.0 - 10.14.3)	19.01.0109+ 18.12.0099+
12.0.3 (10.12.6 - 10.13.6)	18.12.0099+
11.1.2 (10.13.6)	18.12.0099+ 8.5.0.2866+
11.1.1 (10.13.5)	8.5.0.2854+
11.1 (10.13.4)	8.5.0.2831+
11 (10.13.0 - 10.13.3)	8.5.0.2812+ 8.4.0.2738+
10 (10.12.5, 10.12.6)	18.12.0099+ 8.3.0.2611+
+ You must be using this version and build or later * To support this browser version, customers need to update to the latest endpoint build of this product release. ** macOS 10.12.1 is not a supported Operating System.

Feature Support

Windows 32- and 64-bit Operating Systems	Forcepoint DDP	WPD Support	Secure Boot Mode
Windows 10 (1903) and (1909)	19.05.890+
Windows 10 (1709), (1803), and (1809) with Secure Boot Mode	18.12.754+	18.05.588+ 8.5.0.2801+ 8.4.0.2627+	18.05.588+ 8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 (1607) and (1703) with Secure Boot Mode		8.5.0.2801+ 8.4.0.2627+ Creators Only	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2525+
Windows 10 (1511), (1607), and (1703)		8.5.0.2801+ 8.4.0.2627+ Creators Only
Windows 8.1
Windows 8
Windows XP
Windows Vista
Windows 7		18.05.588+ 8.1.x +
+ You must be using this version and build or later

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