KB Article | Forcepoint Support

Problem Description

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

S: Supported
C: Certified
 

Platform / Operating System 

Version7.37.27.17.06.1
Windows (32-bit)
2000 Server 
SP4 CCCC
Professional SP4 CCC 
Advanced Server SP4 CCCC
2003 Server
Standard or Enterprise, SP2CCCCC
Enterprise, R2, SP2CCCCC
2008 Server
Standard or Enterprise, SP2CC   
Vista (Remote Client Only)    C
Vista SP1 (Remote Client Only)CCCC 
XP Professional SP2 (Remote Client Only)CCCCC
R2C    
Small Business Server 2008C    
Windows 7 (Remote Client Only)C    
Windows (64-bit)
2003 Server
Standard or Enterprise, SP2CCCCC
Enterprise, R2 SP2CCCCC
2008 Server
Standard or Enterprise, SP2CC   

Log Databases

Version7.37.27.17.06.1
SQL Database
Server 2000    C
Server 2000 SP4 CCC 
Server 2005    C
Server 2005 (Workgroup, Standard or Enterprise)CC   
Server 2005 SP2 (Workgroup, Standard or Enterprise)CCCCC
Server 2005 Express SP2CCCC 
Server 2005 Express SP3CC   
Server 2005 Enterprise x64C    
Server 2008 SP1 (Enterprise)CC   
Server 2008 Enterprise x64C    

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