KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

Important The tables below reflect Cloud and Hybrid Proxy Connect Endpoint.

View the Legacy Proxy Connect Endpoint Product Matrix for previous compatibility.

For additional information:

Note Beginning with v8.4, configurations listed will include a build number.The product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

Resolution

Reference:

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit	Forcepoint One Endpoint	8.5	8.4	8.3	8.2.5	8.2
Windows 10 October 2020 Update (20H2) with or without Secure Boot Mode	C 20.02.4499+ C19.05.890+
Windows 10 April 2020 Update (2004) with or without Secure Boot Mode	C 20.02.4499+ C19.05.890+	C 8.5.2801+
Windows 10 (1909)	C 20.02.4499+ C 19.05.890+	C 8.5.0.2801+
Windows 10 (1903)	C 20.02.4499+ C 19.05.890+	C 8.5.0.2801+	C 8.4.0.2627+
Windows 10 (1709), (1803), and (1809) with/without Secure Boot Mode	C 20.02.4499+ C 19.02.794+	C 8.5.0.2801+ **	C 8.4.0.2627+*
Windows 10 (1607) and (1703) Update with Secure Boot Mode		C 8.5.0.2801+	C 8.4.0.2627+	C
Windows 10 (1511), (1607), and (1703)		C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows 8.1	C 20.02.4499+ C 19.02.794+	C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows 8		C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows XP
Windows Vista					C	C
Windows 7	C 20.09.4908*** C 20.02.4499 C 19.02.794	C 8.5.0.2801	C 8.4.0.2627	C	C	C
+ You must be using this version and build or later * Windows 10 Fall and Spring Creators Update and October 2018 Update (1809) is not supported on Microsoft Edge. Windows 10 - 1709 - KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018. * OS Support Ended, last version supported

Apple macOS 64-bit	Forcepoint One Endpoint	8.5	8.4	8.3	8.2.5	8.2
10.15.7	S 20.09.0239
10.15.5 - 10.15.6	C 20.05.0230+
10.15.0 - 10.15.4	C 20.02.0219+ C 19.10.0085+
10.14.6 with Security Update 2020-003	20.05.0230+
10.14.5, 10.14.6 (pre-2020-003 Security Update)	C 20.02.0219+ C 19.01.0109+ (excludes 19.04.xxxx)** C 18.12.0099	C 8.5.0.2812+
10.14.0 -10.14.4	C 20.02.0219+ C 19.01.0109+ C 18.12.0099+	C 8.5.0.2812+
10.13.6 with Security Update 2020-003	C 20.09.0239*** C 20.05.0230
10.13.0 - 10.13.6 (pre-2020-003 Security Update)	C 20.09.0239*** C 20.02.0219 C 18.12.0099	C 8.5.0.2812+
10.12.0 and 10.12.2 - 10.12.6 *	C 18.12.0099	C 8.5.0.2812+	C 8.4.0.2621+	C
10.11.x		C 8.5.0.2812+	C 8.4.0.2621+	C	C	C
10.10.x					C	C
10.9.x					C	C
10.8.x					C	C
10.6.7 - 10.7.4
* macOS 10.12.1 is not a supported Operating System. Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released. + You must be using this version and build or later ^macOS 11 Big Sur is not supported by F1E, the Neo agent will support macOS version 11 and newer *OS Support Ended, last version supported

Browser Support

Microsoft Edge (Windows 10 Platform Only)

Browser Version	Product Version and Build
79 - 88 (Edge Chromium)	20.02.4499+
44	19.02.794+ (19.05.890+ for Version 1903) 8.5.0.2801+ 8.4.0.2627+
42	2261+
41	2261+
40	2261+
38	2261+
25	2224+
20	2224+
15	2224+
+ You must be using this version and build or later

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	2224+
11, excluding Windows 10	1833+
10	1833+
9	1833+
8	1833+
7	1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 (2004 and 20H2)	Windows 10 (1909 and 1903)	Windows 10 (1809)	Windows 10 (1709 and 1803)	Windows 7/8/8.1	Windows 7	macOS 10.15.5 - 10.15.6	macOS 10.15.0 - 10.15.4	macOS 10.14.0 10.14.6	macOS 10.13.0 - 10.13.6
89	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+		20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+
88	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+		20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+
87	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+	20.09.4908** 20.02.4499 19.05.890	20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+	20.09.0239** 20.02.0219 19.04.0126
86	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+
85	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+
84	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+		20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.05.0230+	20.02.0219+ 19.04.0126+	20.02.0219+ 19.04.0126+ 8.5.0.2812+	20.02.0219+ 19.04.0126+ 8.5.0.2812+
83	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.05.0230+	20.02.0219+ 19.10.0085+	20.02.0219+ 19.05.0193+ 8.5.0.2812+	20.02.0219+ 19.04.0126+ 8.5.0.2812+
81	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+ 19.10.0085+	20.02.0219+ 19.05.0193+ 8.5.0.2812+	20.02.0219+ 19.04.0126+ 8.5.0.2812+
80	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+ 19.10.0085+	20.02.0219+ 19.05.0193+ 8.5.0.2812+	20.02.0219+ 19.04.0126+ 8.5.0.2812
79	19.05.890+	19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+		19.10.0085+	19.05.0193+ 8.5.0.2812+	19.04.0126+ 8.5.0.2812+
78		19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+		19.10.0085+	19.05.0193+ 8.5.0.2812+	19.04.0126+ 8.5.0.2812+
77		19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+			19.05.0193+ 8.5.0.2812+	19.04.0126+ 8.5.0.2812+
76		19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+			19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 8.5.0.2812+
75		19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+			19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+
+ You must be using this version and build or later ** OS Support Ended, last version supported ^macOS 11 Big Sur is not supported by F1E, the Neo agent will support macOS version 11 and newer

Mozilla Firefox

Browser Version	Windows 10 (2004 and 20H2)	Windows 10 (1909 and 1903)	Windows 10 (1809)	Windows 10 (1709 and 1803)	Windows 8.1	Windows 7	macOS 10.15.5 - 10.15.6	macOS 10.15.0 - 10.15.4	macOS 10.14.0 - 10.14.6	macOS 10.13.0 - 10.13.6
85	20.02.4499+ 9.05.890+	20.02.4499+ 9.05.890+			20.02.4499+ 9.05.890+		20.05.0230+	20.05.0230+	20.05.0230+
84	S 20.02.4499+ S 19.05.890+	S 20.02.4499+ S 19.05.890+			S 20.02.4499+ S 19.05.890+	20.09.4908** 20.02.4499 19.05.890	S 20.05.0230+	S 20.05.0230+	S 20.05.0230+	20.09.0239** S 20.05.0230+
83	S 20.02.4499+ S 19.05.890+	S 20.02.4499+ S 19.05.890+			S 20.02.4499+ S 19.05.890+	S 20.02.4499+ S 19.05.890+	S 20.05.0230+	S 20.05.0230+	S 20.05.0230	S 20.05.0230+
82	S 20.02.4499+ S 19.05.890+	S 20.02.4499+ S 19.05.890+			S 20.02.4499+ S 19.05.890+	S 20.02.4499+ S 19.05.890+	S 20.05.0230+	S 20.02.0219+	S 20.02.0219+	S 20.02.0219+
81	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.05.0230+	20.02.0219+	20.02.0219+	20.02.0219+
80	20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+			20.02.4499+ 19.05.890+	20.02.4499+ 19.05.890+	20.05.0230+	20.02.0219+	20.02.0219+	20.02.0219+
79	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.05.0230+	20.02.0219+	20.02.0219+	20.02.0219+
78	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	220.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.05.0230+	20.02.0219+	20.02.0219+	20.02.0219+
77	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.05.0230+	20.02.0219+	20.02.0219+	20.02.0219+
76	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+	20.02.0219+	20.02.0219+
75	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+	20.02.0219+	20.02.0219+
74	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+ 19.10.0085+	20.02.0219+	20.02.0219+
73	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.05.890+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+		20.02.0219+ 19.10.0085+	20.02.0219+	20.02.0219+
72	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+		19.10.0085+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+
71	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+		19.10.0085+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+
70		19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+		19.10.0085+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+
+ You must be using this version and build or later ** OS Support Ended, last version supported ^macOS 11 Big Sur is not supported by F1E, the Neo agent will support macOS version 11 and newer

Mozilla Firefox ESR Support

(Windows Only, macOS Firefox ESR was not supported until version 68.10)

Browser Version	Product Version and Build
78.4-78.7	Windows 10: S 20.02.4499+ S 19.06.919+ macOS: S 20.05.0230+
78.2-78.3	Windows 10: 20.02.4499+ 19.06.919+ macOS: 20.05.0230+
68.10-68.12	Windows 10: 20.02.4499+ 19.06.919+ macOS: 20.05.0230+
68.0-68.9	20.02.4499+ 19.02.794+ 8.5.0.2801+ 8.4.0.2627+
60.7.0	19.02.794+ 8.2.5.2443+
60.6.0	8.2.5.2443+
60.5.0	8.2.5.2443+
60.4.0	8.5.2.2443+
60.3.0	8.2.5.2443+
60.2.0	8.2.5.2443+
60.1.0	8.2.5.2443+
+ You must be using this version and build or later

Apple Safari (macOS Only)

Browser Version	Product Version and Build
14.0.0-14.0.2 (10.13.6, 10.14.6, 10.15.6)	20.05.0230+**
13.1 (10.15.5-10.15.6)	20.05.0230+
13.1 (10.15.4)	20.02.0219+ 19.10.0085+
13.1 (10.13.6, 10.14.6)	20.02.0219+ 19.01.0109+ 18.12.0099+ 8.5.0.2812+
13.0.0-13.0.5 (10.15.0-10.15.4)	20.02.0219+ 19.10.0085+
13.0.0-13.0.5 (10.13.6, 10.14.6)	20.02.0219+ 19.01.0109+ 18.12.0099+ 8.5.0.2812+
12.1.0 - 12.1.2 (10.12.6, 10.13.6, 10.14.6)	19.01.0109+ 18.12.0099+ 8.5.0.2812+
12.0 - 12.0.3 (10.12.6 - 10.13.6, 10.14.0 - 10.14.3)	8.5.0.2812+
11.1.2 (10.13.6)	8.5.0.2812+
11.1.1 (10.13.5)	8.5.0.2812+
11.1 (10.13.4)	8.5.0.2812+
11 (10.3.0, 10.13.1, 10.13.2, 10.13.3)	8.5.0.2812+
* macOS 10.12.1 is not a supported Operating System. + You must be using this version and build or later **macOS 11 Big Sur is not supported by F1E, the Neo agent will support macOS version 11 and newer

Keywords: ua; pcep; proxy connect endpoint; cpm; certified product matrix; support

Article Feedback

Is the article related to the topic you are looking for?
Yes No

Did the information in this article answer your question or resolve your issue?
Yes No

Comments

Thank you for the feedback and comments.

Tools & Links

Featured Articles Home Product Support Life Cycle Certified Product Matrix Upgrade Centers Support Videos

Want 24/7 Tech Support?

Learn more

Forcepoint One Endpoint and Forcepoint Proxy Connect Endpoint Product Matrix