KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

Important The tables below reflect Cloud and Hybrid Proxy Connect Endpoint.

View the Legacy Proxy Connect Endpoint Product Matrix for previous compatibility.

For additional information:

Upgrade Centers for v7.8.x to 8.x
Forcepoint System Requirements
Product Support Life Cycle
Endpoint Operating System and Web Browser Support Guidance (upcoming release dates)

Note Beginning with v8.4, configurations listed will include a build number.The product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

Resolution

Reference:

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit	Forcepoint One Endpoint	8.5	8.4	8.3	8.2.5	8.2
Windows 10 (1903)	C 19.05.890+	C 8.5.0.2801+	C 8.4.0.2627+
Windows 10 (1709), (1803), and (1809) with/without Secure Boot Mode	C 19.02.794+	C 8.5.0.2801+ **	C 8.4.0.2627+*
Windows 10 (1607) and (1703) Update with Secure Boot Mode		C 8.5.0.2801+	C 8.4.0.2627+	C
Windows 10 (1511), (1607), and (1703)		C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows 8.1	C 19.02.794+	C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows 8		C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
Windows XP
Windows Vista					C	C
Windows 7	C 19.02.794+	C 8.5.0.2801+	C 8.4.0.2627+	C	C	C
* Windows 10 Fall and Spring Creators Update and October 2018 Update (1809) is not supported on Microsoft Edge. ** Windows 10 - 1709 - KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018.

Apple macOS 64-bit	Forcepoint One Endpoint	8.5	8.4	8.3	8.2.5	8.2
10.14.5	19.01.0109+ (excludes 19.04.xxxx)** 18.12.0099
10.14.0 -10.14.4	19.01.0109+ 18.12.0099+	C 8.5.0.2812+
10.13.0 - 10.13.6	18.12.0099	C 8.5.0.2812+
10.12.0 and 10.12.2 - 10.12.6 *	18.12.0099	C 8.5.0.2812+	C 8.4.0.2621+	C
10.11.x		C 8.5.0.2812+	C 8.4.0.2621+	C	C	C
10.10.x					C	C
10.9.x					C	C
10.8.x					C	C
10.6.7 - 10.7.4
* macOS 10.12.1 is not a supported Operating System. ** Starting in 12.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.

Browser Support

Microsoft Edge (Windows 10 Platform Only)

Browser Version	Product Version and Build
44	19.02.794+ 8.5.0.2801+ 8.4.0.2627+
42	2261+
41	2261+
40	2261+
38	2261+
25	2224+
20	2224+
15	2224+
+ You must be using this version and build or later

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	2224+
11, excluding Windows 10	1833+
10	1833+
9	1833+
8	1833+
7	1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 (1903)	Windows 10 (1809)	Windows 10 (1709) and (1803)	Windows 10	Windows 7/8/8.1	macOS 10.14.0 10.14.3	macOS 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12.0	macOS 10.11.6
75	19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+
74	19.05.890+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+
73		19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	19.01.0109+ 18.12.0099+ 8.5.0.2812+ 8.4.0.2721+
72		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+
71		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+	18.12.0099+ 8.5.0.2812+ 8.4.0.2721+
70		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+	8.5.0.2812+ 8.4.0.2721+

Mozilla Firefox

Browser Version	Windows 10 (1903)	Windows 10 (1809)	Windows 10 (1709) and (1803)	Windows 10	Windows 7/8/8.1	macOS 10.14.0 - 10.14.4	macOS 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*
67	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.05.890+ 8.5.0.2801+ 8.4.0.2627+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	8.5.0.2812+
66		19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.02.794+ 8.5.0.2801+ 8.4.0.2627+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	19.01.0109+ 18.12.0099+ 8.5.0.2812+	8.5.0.2812+
65		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	8.5.0.2812+
64		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	18.12.0099+ 8.5.0.2812+	8.5.0.2812+
63		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
62		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
61		8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+	8.5.0.2812+

Mozilla Firefox ESR Support

(Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
60.7.0	19.02.794+ 8.2.5.2443+
60.6.0	8.2.5.2443+
60.5.0	8.2.5.2443+
60.4.0	8.5.2.2443+
60.3.0	8.2.5.2443+
60.2.0	8.2.5.2443+
60.1.0	8.2.5.2443+

Apple Safari (macOS Only)

Browser Version	Product Version and Build
12.1.1 (10.12.6, 10.13.6, 10.14.5)	19.01.0109+ 18.12.0099+ 8.5.0.2812+
12.0 - 12.0.3 (10.12.6 - 10.13.6, 10.14.0 - 10.14.3)	8.5.0.2812+
11.1.2 (10.13.6)	8.5.0.2812+
11.1.1 (10.13.5)	8.5.0.2812+
11.1 (10.13.4)	8.5.0.2812+
11 (10.3.0, 10.13.1, 10.13.2, 10.13.3)	8.5.0.2812+
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build or later

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