KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For more details regarding upcoming release dates, see Endpoint Operating System and Web Browser Support Guidance.

Note Beginning with v8.4, configurations will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with/without Secure Boot Mode	C 2801+ **	C 2627+*
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot Mode	C 2801+	C 2627+	C
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update	C 2801+	C 2627+	C	C	C	C
Windows 8.1	C 2801+	C 2627+	C	C	C	C
Windows 8	C 2801+	C 2627+	C	C	C	C
Windows XP
Windows Vista				C	C	C
Windows 7	C 2801+	C 2627+	C	C	C	C
* Windows 10 Fall and Spring Creators Update is not supported on Microsoft Edge. ** Windows 10 - 1709 - KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018.

Apple macOS 64-bit	8.5	8.4	8.3	8.2.5	8.2	8.1
10.14.0	C 2812+
10.13.0 - 10.13.6	C 2812+
10.12.0 and 10.12.2 - 10.12.6	C 2812+	C 2812+	C
10.11.x	C 2812+	C 2812+	C	C	C
10.10.x				C	C	C
10.9.x				C	C	C
10.8.x				C	C	C
10.6.7 - 10.7.4						C
* macOS 10.12.1 is not a supported Operating System.

Browser Support

Note Cloud Web Proxy Connect Endpoint product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

View the Legacy Cloud Web Proxy Connect Endpoint Browser Matrix for previous compatibility.

Microsoft Edge (Windows 10 Platform Only)

Browser Version	Product Version and Build
42	2261+
41	2261+
40	2261+
38	2261+
25	2224+
20	2224+
15	2224+
+ You must be using this version and build or later

Microsoft Internet Explorer (Windows Only)

Browser Version	Product Version and Build
11, on Windows 10	2224+
11, excluding Windows 10	1833+
10	1833+
9	1833+
8	1833+
7	1833+
+ You must be using this version and build or later

Google Chrome

Browser Version	Windows 10 Fall Creators Update Windows 10 Spring Creators Update	Windows 10	Windows 7/8/8.1	macOS 10.14.0	macOC 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
69	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
68	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2912+ 8.4.0.2701+	8.5.0.2912+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
67	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2912+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+
66	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2912+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	Not Supported
65	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	8.5.0.2912+ 8.4.0.2701+	8.5.0.2812+ 8.4.0.2701+	Not Supported
64	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+	8.5.0.2801+ 8.4.0.2627+ 8.3.0.2540+		8.5.0.2812+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	8.5.0.2812+ 8.4.0.2701+ 8.3.0.2611+	Not Supported
63	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+		8.5.0.2812+	8.3.0.2611+	8.3.0.2611+	8.3.0.2611+	8.1.0.2264+	Not Supported
62	8.4.0.2627+ 8.3.0.2540+	8.3.0.2540	8.3.0.2540			8.3.0.2611	8.3.0.2606	8.3.0.2414	8.1.0.2264	8.1.0.2264
61	8.4.0.2627+ 8.3.0.2540+	8.3.0.2540	8.3.0.2540			8.3.0.2611	8.3.0.2606	8.3.0.2414	8.1.0.2264	8.1.0.2264
60	Not Supported	8.1.0.2261	8.1.0.2261			8.3.0.2611	8.3.0.2606	8.3.0.2414	8.1.0.2264	8.1.0.2264
59	Not Supported	8.1.0.2261	8.1.0.2261			8.3.0.2611	8.3.0.2606	8.3.0.2414	8.1.0.2264	8.1.0.2264
58	Not Supported	8.1.0.2261	8.1.0.2261			8.3.0.2611	8.3.0.2606	8.1.0.2264	8.1.0.2264	8.1.0.2264
57	Not Supported	8.1.0.2261	8.1.0.2261			8.3.0.2611	8.3.0.2606	8.1.0.2264	8.1.0.2264	8.1.0.2264

Mozilla Firefox

Browser Version	Windows 10 Fall Creators Update Windows 10 Spring Creators Update	Windows 10	Windows 7/8/8.1	macOS 10.14.0	macOS 10.13.0 - 10.13.6	macOS 10.12.5 - 10.12.6	macOS 10.12.2 - 10.12.4*	macOS 10.12	macOS 10.11	macOS 10.8 - 10.10
62	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
61	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
60	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
59	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
58	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+	8.5.0.2801+ 8.4.0.2627+		8.5.0.2812+	8.5.0.2812+	8.5.0.2812+
57	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+	8.4.0.2627+ 8.3.0.2540+		Coming soon	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	Not Supported
56	8.4.0.2627+ 8.3.0.2544+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+	8.4.0.2627+ 8.3.0.2544+ 8.2.5.2449+		Coming soon	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	8.4.0.2725 8.3.0.2611	Not Supported
55	8.4.0.2627+ 8.3.0.2544+	8.3.0.2540 8.2.5.2443	8.3.0.2540 8.2.5.2443			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.3.0.2611	Not Supported
54	Not Supported	8.3.0.2540 8.2.5.2443	8.3.0.2540 8.2.5.2443			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.3.0.2611	Not Supported
53	Not Supported	8.3.0.2540 8.2.5.2443	8.3.0.2540 8.2.5.2443			8.3.0.2611	8.3.0.2611	8.3.0.2611	8.3.0.2611	Not Supported
52	Not Supported	2261	2261			8.3.0.2611	2606	2606	2264	2264

Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser Version	Product Version and Build
60.2.0	8.2.5.2443+
60.1.0	8.2.5.2443+
60.0.0	8.2.5.2443+
52.9.0	8.1.0.2261+
52.8.0	8.1.0.2261+
52.7.0	8.1.0.2261+
52.6.0	8.1.0.2261+
52.5.0	8.1.0.2261+
52.4.0	8.1.0.2261+
52.3.0	8.1.0.2261+
52.2.0	8.1.0.2261+
52.1.0	8.1.0.2261+
52.0	8.1.0.2261+
45.9.0	8.1.0.2261+

Apple Safari (macOS Only)

Browser Version	Product Version and Build
12.0 (10.12.6 - 10.13.6, 10.14.0)	8.5.0.2812+
11.1.2 (10.13.6)	8.5.0.2812+
11.1.1 (10.13.5)	8.5.0.2812+
11.1 (10.13.4)	8.5.0.2812+
11 (10.3.0, 10.13.1, 10.13.2, 10.13.3)	8.5.0.2812+
10 (10.12.5)	8.3.0.2611+
10 (10.12.0, 10.12.2, 10.12.3, 10.12.4)*	2606+
9 (10.11)	2229+
9 (10.10)	1826+
9 (10.9)	1826+
8 (10.10)	1826+
7 (10.9)	1817+
6 (10.8)	1812+
5 (10.7)	1812+
* macOS 10.12.1 is not a supported Operating System.
+ You must be using this version and build or later

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