KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

View the Legacy Cloud Web Direct Connect Endpoint Browser Matrix for previous compatibility.

For additional information: Note Beginning with v8.4, configurations listed will include a build number.
 

Resolution

Reference:
  • S: Supported
  • C: Certified

Operating System Support

Windows 32- and 64-bitForcepoint One Endpoint8.5.08.48.38.2.58.2
Windows 10 May 2019 Update (1903)C 19.05.890+C 3816+    
Windows 10 October 2018 Update (1809) with/without Secure Boot ModeC 19.02.794+C 3816+    
Windows 10 Spring Creators Update (1803) with/without Secure Boot Mode C 3816+    
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with/without Secure Boot Mode C 3816+*    
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot Mode* C 3816+C 3627+C  
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update* C 3816+C 3627+CCC
Windows 8.1C 19.02.794+C 3816+C 3627+CCC
Windows 8 C 3816+C 3627+CCC
Windows XP      
Windows Vista    CC
Windows 7C 19.02.794+C 3816+C 3627+CCC
* Windows 10 1709 KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018
 
Apple macOS 64-bitForcepoint One Endpoint
10.14.519.03.0109+ (Excludes 19.04.xxxx)**
10.14.0 - 10.14.419.03.0109
10.13.0 - 10.13.619.03.0109
10.12.0, 10.12.2 - 6*19.03.0109
* macOS 10.12.1 is not a supported Operating System.
** Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.


Browser Support

Microsoft Edge (Windows 10 Platform Only)

Browser VersionBuild
4419.02.794+
8.5.0.3816+
423255+
413255+
403255+
383255+
253255+
203255+
153255+
+ You must be using this version and build or later


Microsoft Internet Explorer (Windows Only)

Browser VersionBuild
11, on Windows 103255+
11, excluding Windows 103255+
103255+
93255+
83255+
+ You must be using this version and build or later


Google Chrome

Browser VersionWindowsmacOS
10.14.0 - 10.14.5
macOS
10.13.0 - 10.13.6
macOS
10.12.5 - 10.12.6
7519.02.794+
8.5.0.3834+
19.03.0109+19.03.0109+19.03.0109+
743834+19.03.010919.03.010919.03.0109
733834+19.03.010919.03.010919.03.0109
723834+19.03.010919.03.010919.03.0109
713627+   
703627+   
693627+   


Mozilla Firefox

Browser VersionWindowsmacOS
10.14.0 - 10.14.4
macOS
10.13.0 - 10.13.6
macOS
10.12.5 - 10.12.6
67Coming soon19.03.0109+19.03.0109+19.03.0109+
6619.02.794+
3816+
19.03.010919.03.010919.03.0109
653816+19.03.010919.03.010919.03.0109
643813+   
633808+   
623808+   
613808+   


Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionBuild
60.7.019.02.794+
8.5.0.3816+
60.6.03816+
60.5.03816+
60.4.03334+
60.3.03334+
60.2.03334+
60.1.03334+


Apple Safari (macOS Only)

Browser VersionBuild
12.1.1 (10.12.6, 10.13.6, 10.14.5)19.03.0109+
12.0.0 - 12.0.3 (10.12.6 - 10.13.6, 10.14.0 - 10.14.4)19.03.0109

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