KB Article | Forcepoint Support

Resolution

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

For more details regarding upcoming release dates, see Endpoint Operating System and Web Browser Support Guidance​.

Note Beginning with v8.4, configurations listed will include a build number.

S: Supported
C: Certified

Operating System Support

Windows 32- and 64-bit8.5.08.48.38.2.58.28.1
Windows 10 October 2018 Update (1809) with/without Secure Boot ModeC 3801+Not Supported    
Windows 10 Spring Creators Update (1803) with/without Secure Boot ModeC 3801+Not Supported    
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with/without Secure Boot ModeC 3801+*Not Supported    
Windows 10 Anniversary (1607) and Creators (1730) Update with Secure Boot Mode*C 3801+C 3627+C   
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update*C 3801+C 3627+CCCC
Windows 8.1C 3801+C 3627+CCCC
Windows 8C 3801+C 3627+CCCC
Windows XP      
Windows Vista   CCC
Windows 7C 3801+C 3627+CCCC
* Windows 10 1709 KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018      


Browser Support

Note Hybrid Web Proxy Connect Endpoint product version and build numbers shown in the tables below represent the minimum product version and build required to support the specified browser version number.

View the Legacy Cloud Web Direct Connect Endpoint Browser Matrix for previous compatibility.

Microsoft Edge (Windows 10 Platform Only)

Browser VersionBuild
423255+
413255+
403255+
383255+
253255+
203255+
153255+
+ You must be using this version and build or later


Microsoft Internet Explorer (Windows Only)

Browser VersionBuild
11, on Windows 103255+
11, excluding Windows 103255+
103255+
93255+
83255+
+ You must be using this version and build or later


Google Chrome

Browser VersionBuild
703627+
693627+
683627+
673627+
663627+
653627+
643627+
633627+
623540+
613540+
603334+
593334+
583334+
573334+


Mozilla Firefox

Browser VersionBuild
633808+
623808+
613808+
603808+
593808+
583627+
573627+
3540+
563627+
3540+
​3443+
553540+
​3443+
543540+
​3443+
533540+
​3443+
52​3443+


Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionBuild
60.3.03334+
60.2.03334+
60.1.03334+
60.0.03334+
52.9.03334+
52.8.03334+
52.7.03334+
52.6.03334+
52.5.03334+
52.4.03334+
52.3.03334+
52.2.03334+
52.1.03334+
52.03334+
45.9.03334+

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