KB Article | Forcepoint Support

Notes & Warnings

For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.

Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.

View the Legacy Cloud Web Direct Connect Endpoint Browser Matrix for previous compatibility.

For additional information: Note Beginning with v8.4, configurations listed will include a build number.
 

Resolution

Reference:
  • S: Supported
  • C: Certified

Operating System Support

Windows 32- and 64-bitForcepoint One Endpoint8.5.08.48.38.2.58.2
Windows 10 November 2019 Update (1909)C 20.02.4499+
C 19.05.890+
C 3816+    
Windows 10 May 2019 Update (1903)C 20.02.4499+
C 19.05.890+
C 3816+    
Windows 10 October 2018 Update (1809) with/without Secure Boot ModeC 20.02.4499+
C 19.02.794+
C 3816+    
Windows 10 Spring Creators Update (1803) with/without Secure Boot Mode C 3816+    
Windows 10 Fall Creators Update (1709) and Spring Creators Update (1803) with/without Secure Boot Mode C 3816+*    
Windows 10 Anniversary (1607) and Creators (1703) Update with Secure Boot Mode* C 3816+C 3627+C  
Windows 10 Original (1511), Anniversary (1607), and Creators (1703) Update* C 3816+C 3627+CCC
Windows 8.1C 20.02.4499+
C 19.02.794+
C 3816+C 3627+CCC
Windows 8 C 3816+C 3627+CCC
Windows XP      
Windows Vista    CC
Windows 7C 20.02.4499+
C 19.02.794+
C 3816+C 3627+CCC
* Windows 10 1709 KB4056892 (OS Build 16299.192) and above, which became available January 3, 2018
+ You must be using this version and build or later
 
Apple macOS 64-bitForcepoint One Endpoint
10.15.0 - 10.15.320.02.0219+
19.10.0085+
10.14.5, 10.14.620.02.0219+
19.03.0109+ (Excludes 19.04.xxxx)**
10.14.0 - 10.14.420.02.0219+
19.03.0109
10.13.0 - 10.13.620.02.0219+
19.03.0109
10.12.0, 10.12.2 - 6*19.03.0109
* macOS 10.12.1 is not a supported Operating System.
** Starting in 10.14.5, Apple requires that all kernel extensions signed after April 7, 2019 be notarized. Forcepoint One Endpoint 19.04 versions were not notarized at the time they were released.
+ You must be using this version and build or later


Browser Support

Microsoft Edge (Windows 10 Platform Only)

Browser VersionBuild
79 (Edge Chromium)20.02.4499+
4419.02.794+ (19.05.890+ for Windows 10 v1903)
8.5.0.3816+
423255+
413255+
403255+
383255+
253255+
203255+
153255+
+ You must be using this version and build or later


Microsoft Internet Explorer (Windows Only)

Browser VersionBuild
11, on Windows 103255+
11, excluding Windows 103255+
103255+
93255+
83255+
+ You must be using this version and build or later


Google Chrome

Browser VersionWindows 10 (1909)Windows 10 (1809)/8.7/7Windows 10 (1703)macOS 10.15.0 - 10.15.3macOS
10.14.0 - 10.14.6
macOS
10.13.0 - 10.13.6
macOS
10.12.5 - 10.12.6
80

20.02.4499+
19.05.890+
8.5.0.3834+

20.02.4499+
19.02.794+
8.5.0.3834+    
 20.02.4499+
19.10.0085+    
20.02.0219+
19.03.0109+    
20.02.0219+
19.03.0109+
 
79 19.02.794+
8.5.0.3834+
 19.10.0085+19.03.0109+19.03.0109+ 
78 19.02.794+
8.5.0.3834+
 19.10.0085+19.03.0109+19.03.0109+19.03.0109+
77 19.02.794+
8.5.0.3834+
  19.03.0109+19.03.0109+19.03.0109+
76 19.02.794+
8.5.0.3834+
  19.03.0109+19.03.0109+19.03.0109+
75 19.02.794+
8.5.0.3834+
  19.03.0109+19.03.0109+19.03.0109+
74 3834+  19.03.010919.03.010919.03.0109
73 3834+  19.03.010919.03.010919.03.0109
72 3834+  19.03.010919.03.010919.03.0109
71 3627+     
70 3627+     
69 3627+     


Mozilla Firefox

Browser VersionWindows 10 (1909, 1809)/8.1/7macOS
10.15.0 - 10.15.3
macOS
10.14.0 - 10.14.6
macOS
10.13.0 - 10.13.6
macOS
10.12.5 - 10.12.6
7420.02.4499+
19.06.919+
20.02.0219+
19.10.0085+
20.02.0219+
19.09.0062+  
20.02.0219+
19.09.0062+
 
7320.02.4499+
19.06.919+    
20.02.0219+
19.10.0085+    
20.02.0219+
19.09.0062+    
20.02.0219+
19.09.0062+    
 
7219.06.919+19.10.0085+19.09.0062+19.09.0062+ 
7119.06.919+19.10.0085+19.09.0062+19.09.0062+ 
7019.06.919+19.10.0085+19.09.0062+19.09.0062+19.09.0062+
6919.06.919+ 19.09.0062+19.09.0062+19.09.0062+
6819.06.919+ 19.03.0109+19.03.0109+19.03.0109+
6719.06.919+ 19.03.0109+19.03.0109+19.03.0109+
6619.02.794+
3816+
 19.03.010919.03.010919.03.0109
653816+ 19.03.010919.03.010919.03.0109
643813+    
633808+    
623808+    
613808+    
+ You must be using this version and build or later


Mozilla Firefox ESR Support (Windows Only, macOS Firefox ESR is not supported)

Browser VersionBuild
68.0 - 68.620.02.4499+
19.06.919+
60.7.019.02.794+
8.5.0.3816+
60.6.03816+
60.5.03816+
60.4.03334+
60.3.03334+
60.2.03334+
60.1.03334+
+ You must be using this version and build or later


Apple Safari (macOS Only)

Browser VersionBuild
13.0.0-13.0.5 (10.15.0-10.15.3)20.02.0219+
19.10.0085+
13.0.0-13.0.5 (10.13.6, 10.14.6)20.02.0219+
19.03.0109+
12.1.0 - 12.1.2 (10.12.6, 10.13.6, 10.14.6)19.03.0109+
12.0.0 - 12.0.3 (10.12.6 - 10.13.6, 10.14.0 - 10.14.4)19.03.0109
+ You must be using this version and build or later

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