KB Article | Forcepoint Support

Problem Description

When attempting to create a Combined (Web+DLP) or DLP-only package of the Forcepoint One Endpoint (or legacy DLP Endpoint), the DLP option appears to be greyed out:


What must be done to make this option available?


In order to build the DLP Endpoint, the package builder must be run from the Forcepoint Management Server that is running the DLP environment that the Endpoints intend to connect to. Several essential files are needed from the Management Server that are automatically included within the installer upon successful package creation. It cannot be created on any general machine like the Web Endpoint package can.

For more information, please refer to the Endpoint Installation Guide.

Keywords: DLP Data Security Endpoint; Forcepoint One Endpoint; Installer Creation; MSI EXE; EPA EPA64; Management Server; Initial Deployment; Package Generation; Data Endpoint; Combined Endpoint; WebsenseEndpointPackageBuilder.exe; Cannot Select; Unable to Pick;

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