User Name, Source IP shows Not Available when we run reports in Forcepoint Cloud Web Security
- Article Number: 000018282
- Products: Forcepoint Web Security Cloud
- Version: All versions
- Last Published Date: June 08, 2020
User Name, Source IP, Connection IP and Workstation filters result as NOT AVAILABLE when you run reports in Forcepoint Cloud Web Security.
An example output:
This is expected to happen when Anonymize end user information is enabled under Account > Privacy Protection > Web Privacy Settings. If you had selected All policies, this applies to all existing policies and any new policies you create in the future. To override all privacy protection selections in the event of a security threat, mark Preserve end user information for security threats.
You can define the attributes that should be anonymized in web reports.
cws; cloud web security; user; ip; not available; anonymize end user information; web privacy settings; report