Microsoft Office App causing PAC file to appear in LAN settings sporadically after removal of PCEP client
- Article Number: 000017939
- Products: Forcepoint One Endpoint, Forcepoint Web Security, Forcepoint Web Security Cloud, Forcepoint Web Security Endpoint, Forcepoint Web Security Endpoint Cloud, TRITON AP-ENDPOINT Web, TRITON AP-WEB, Web Security Gateway Anywhere
- Version: All versions
- Last Published Date: January 27, 2020
Notes & Warnings
Important This issue can affect any internet traffic.
The Forcepoint PAC file URL reappears unexpectedly on Windows systems within LAN settings that previously had the Forcepoint Proxy Connect (PCEP) Endpoint installed.
Forcepoint has been investigating this issue and has determined that it is not linked to the design nor the behavior of the Endpoint agent. It has been narrowed down to be caused by the ‘localbridge.exe’ process that is part of the Microsoft Office suite, specifically an application called the "Office App" which comes bundled with Windows.
Here is the latest update from Microsoft vendor as on Jan 22nd 2019, "Team is still looking into the root cause of the problem, but in the meantime, we are pushing out an update to "Office Hub" that will bypass the proxy calls and not reset the proxy settings. This is basically a stop-gap until they can get to the bottom of the actual problem. Also there will be no requirement to update Windows manually. The fix is now available in Insider rings for Windows and will be generally available in the next week or so."