KB Article | Forcepoint Support

Problem Description

When connecting to SonicWALL VPN using SonicWALL Mobile Connect Windows application (https://www.microsoft.com/en-gb/p/sonicwall-mobile-connect/9wzdncrdsfkz?activetab=pivot:overviewtab) with Direct Connect Endpoint (DCEP) installed, users get following error.
"Cannot connect to Office
Unable to connect to the server: <server name>. A socket operation was attempted to an unreachable host.
A socket operation was attempted to an unreachable host."

 
User-added image

Resolution

The error occurs only when using the Direct Connect Endpoint. The Proxy Connect Endpoint works without any configuration.

It can be resolved with the following configuration.

1. Add the following application in the Web > Settings > Endpoint > Endpoint Bypass.
MobileConnectVpnPluginApp.exe
 
2. Configure the proxy settings in the SonicWALL Mobile Connect to "Automatically detect settings".


For additional information regarding Endpoint Application Bypass, review:


Keywords:
a socket operation was attempted to an unreachable host, Unable to connect to server; dcep; pcep; endpoint; vpn; coexistence; sonic wall; office; integration; interoperability; bypass

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