Confirming the Validity of Forcepoint DLP Backups
- Article Number: 000017637
- Products: Forcepoint DLP
- Version: 8.7, 8.6, 8.5, 8.4
- Last Published Date: October 27, 2020
Notes & Warnings
Important You will need access to the Forcepoint Manager to access the "General" settings page and to confirm the location where the backup path is configured. For instructions detailing the overall backup and restore procedure, please view the official documentation.
Note If Forcepoint DLP 8.4 or 8.5 is in use, also refer to Files Missing from DLP Backup and Oldest Backups Not Being Removed. For issues restoring from a 8.4 backup, refer to Fatal Error when Restoring Large 8.4 DLP Backups.
To watch a video detailing the DLP backup and restoration procedure, see the following article:
Video: Backing Up and Restoring Forcepoint DLP
How can I confirm if a backup of a Forcepoint DLP environment has been successful?
The backup process (also known as a DSSBackup) is performed as a Windows Task Scheduler task created during installation of Forcepoint DLP. If the task appears to be missing, please refer to Missing Forcepoint DLP Tasks Within Windows Task Scheduler for resolution steps.
Requirements for a DSSBackup to complete
Check the Forcepoint Security Manager for the backup location and view the backup log to confirm that the backups of the DLP system are working and are successful.
Provide the following when opening the case:
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