Preparing Windows Environments for Endpoint Agents
- Article Number: 000017260
- Products: Forcepoint DLP Endpoint, Forcepoint One Endpoint, Forcepoint Web Security Endpoint, TRITON AP-ENDPOINT DLP, TRITON AP-ENDPOINT Web
- Version: 8.5, 8.4, 8.3, 8.2, 20, 19, 18
- Last Published Date: November 11, 2020
There is a possibility of unexpected failures occurring during the installation or upgrading of Endpoint Clients depending on how the environment is configured. Some of the more common causes on Windows machines are due to Data Execution Prevention (DEP), User Account Control (UAC), antivirus or other third-party monitoring applications, and Windows Firewall.
Listed below are the recommended environmental configurations to be made prior to installing the Forcepoint Endpoint on machines.
User Access Control (UAC):
Data Execution Prevention (DEP):
Anti-Virus Exclusions:Antivirus scanning (Windows Defender in particular) can degrade the performance of Forcepoint security components if the proper exclusions are not set prior to installation. See Excluding Forcepoint Endpoint from Antivirus Scanning for more information.
For general best practices when using the DLP Endpoint on user environments, see the following article:
General Endpoint Client Best Practices
Keywords: Prerequisite for Endpoint installation; Recommended environmental configurations; Forcepoint DLP Endpoint; Antivirus Exclusion; Data Execution Prevention (DEP); User Access Control (UAC); Forcepoint DLP Endpoint;