KB Article | Forcepoint Support

Resolution

Forcepoint Web Security products use a feature called the Master Database to categorize websites (identified by URL and IP address) with the same type of content into groups as well as communication protocols that accomplish the same tasks such as P2P or file transfers. This page is designed to be a one-stop shop with featured content articles that provide relevant information about setting up and troubleshooting the Master Database.

Note The featured content listed may apply to multiple products and versions. Verify the products and versions stated in the article to ensure you are reviewing the correct featured content for your configuration.

Overview and Configuration

The Master Database

Real-Time Updates

Configuring Database Downloads

Configuring System Alerts

Configuring Your Account Information

Review Master Database download status

Troubleshooting

Master database download failure message received on V Series appliance

Force Master Database download

Corrupt Master Database files require fresh download
 

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