Collecting browser debug logs
- Article Number: 000014887
- Products: Forcepoint URL Filtering, Forcepoint Web Security, Forcepoint Web Security Cloud, Forcepoint Web Security Endpoint, Forcepoint Web Security Endpoint Cloud, TRITON AP-WEB, Web Security Gateway Anywhere
- Version: 8.5, 8.4, 8.3, 8.2, 8.1, 8.0, 7.8, 7.7
- Last Published Date: October 17, 2019
Browser debug logs can be used to help troubleshoot why a web page is not opening, partially loading, failing to redirect and latency issues. This article explains the process for collecting these debug logs from different browsers.
The HTTP Archive format (HAR), is a JSON-formatted archive file format for logging a web browser's interaction with a website.
These network traces help capture the http request as its leaving browser and the response received from the client's browser perspective.
Please consider reviewing the collected file for any privacy & security sensitive information before sharing the .har trace with Forcepoint Support.
Below are the steps to collect this log from different browsers.
For more information regarding web browser based Developer-Tools please see the following links: