KB Article | Forcepoint Support

Problem Description

How do I configure the serial port on the SMC Appliance to receive serial console connections, or to make outbound serial connections to other devices, such as NGFW appliances?

Resolution

Connect to the SMC Appliance using a serial console

  1. From the command line, log on to the SMC Appliance.
  2. To enable the serial console, enter the following command:

    sudo smca-system toggle-console

    The SMC Appliance is now listening for serial console connections.

  3. To connect to the serial console, connect a console cable from your computer to the SMC Appliance, then open a terminal console program with these settings:
    • Bits per second — 9600
    • Data bits — 8
    • Parity — none
    • Stop bits — 1

Use the SMC Appliance to make outbound serial connections

  1. From the command line, log on to the SMC Appliance.
  2. If the serial console is enabled, enter the following command to disable the serial console:

    sudo smca-system toggle-console

    The SMC Appliance stops listening for serial console connections.

  3. Connect a console cable from the SMC Appliance to the other device.
  4. Enter the following command to start the screen utility:

    screen /dev/ttyS0 9600

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